datatrota
Signup Login
Home Jobs Blog

Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 39)

View networking and tech support Mid-level jobs below.

  • Reliance HMO logo

    Technical Lead

    Reliance HMOLagos, Nigeria12 April, 2024

    We’re a health insurance company that acts like a technology company. We’re using software, data science and telemedicine to make health insurance ...

    Remote
  • Aku Fintech Services Limited logo

    Engineering Lead(Core Banking)

    Aku Fintech Services ..Lagos, Nigeria08 April, 2024

    We leverage the power of tech to drive financial inclusion - one mobile device at a time. We believe that access to the right financial tools can change the ...

    Onsite
  • Aku Fintech Services Limited logo

    Engineering Lead - Internal Tools (LOB)

    Aku Fintech Services ..Lagos, Nigeria08 April, 2024

    We leverage the power of tech to drive financial inclusion - one mobile device at a time. We believe that access to the right financial tools can change the ...

    Onsite
  • Proforce Limited logo

    Robotics/AI Engineer

    Proforce LimitedOgun, Nigeria08 April, 2024

    PROFORCE LIMITED was incorporated in 2008 as a total defence solution provider specializing in armoured vehicles and personal protection. The company’s ...

    Onsite
  • Lorache Consulting Limited logo

    Billing Support Engineer

    Lorache Consulting Li..Lagos, Nigeria05 April, 2024

    LORACHE LIMITED is a marketing management, Human Capital development and Business Process & Strategist consultancy outfit, registered with Company & ...

    Onsite
  • Ascentech Services Limited logo

    Admin and Public Relations Officer

    Ascentech Services Li..Lagos, Nigeria05 April, 2024

    Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional ...

    Onsite
  • Whip Smart Service Providers Limited logo

    Microsoft Practice Lead – Azure, Bizz App, Security, Infrastructure

    Whip Smart Service Pr..Lagos, Nigeria04 April, 2024

    Whip-smart service provider Ltd has two offices across Nigeria (Lagos and Port-harcourt) with her head office in Lagos. We invest in recruiting and training ...

    Onsite
  • TravelTank logo

    IT Support Lead

    TravelTankLagos, Nigeria04 April, 2024

    Welcome to Nigeria’s most innovative online travel company. At TravelTank, our mission is to make travel planning and booking quick, easy and affordable for ...

    Onsite
  • Bon Voyage Travel logo

    IT Support Lead

    Bon Voyage TravelLagos, Nigeria04 April, 2024

    Hotel Bon Voyage is a luxury brand with the vision to be the best value for money hotel in Lagos, Nigeria. Located in the heart of Victoria Island, a modern up ...

    Onsite
  • Seal Energy & Investment Company Limited logo

    IT Officer

    Seal Energy & Investm..Lagos, Nigeria04 April, 2024

    Seal Energy & Investment Company Limited (Seal Energy) is an experienced indigenous company with a unique value-creating approach to the Oil and Gas ...

    Onsite
  • Simba Group logo

    IT Support Engineer

    Simba GroupLagos, Nigeria04 April, 2024

    The Simba Group is a conglomerate, operating in Nigeria’s key industry verticals including Communications, Agriculture, Software, Transportation, Power ...

    Onsite
  • Backbone Connectivity Network - BCN Nigeria logo

    Head, Public Sector

    Backbone Connectivity..Abuja, Nigeria04 April, 2024

    Backbone Connectivity Network Nigeria Limited is the Premier Metro Fiber Provider in Nigeria, offering Broadband, Connectivity(Metro link) and Managed Services ...

    Onsite
  • Tek Experts logo

    Operations Manager - M365

    Tek ExpertsLagos, Nigeria04 April, 2024

    Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. ...

    Onsite
  • Fadac Resources logo

    Engineering Lead

    Fadac ResourcesLagos, Nigeria03 April, 2024

    Proven methodology, profound impact, and sustainable results. These are the component that makes our company unique. At Fadac Resources we provide businesses ...

    Onsite
  • Nile University of Nigeria logo

    Tech Support Specialist

    Nile University of Ni..Abuja, Nigeria03 April, 2024

    Tertiary level education forms the bedrock of high level manpower development in any nation. This highlights the need for a qualitative education at this ...

    Onsite
  • Verraki logo

    Chief Information Officer

    VerrakiLagos, Nigeria03 April, 2024

    Verraki is a proudly African company partnering with enterprises and governments to accelerate the development and transformation of Africa by providing ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.