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Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 41)

View networking and tech support Mid-level jobs below.

  • Airtel logo

    Head IT Governance & Strategy

    AirtelLagos, Nigeria27 March, 2024

    Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. With headquarters in New Delhi, ...

    Onsite
  • Montego Upstream Services Limited logo

    IT Manager

    Montego Upstream Serv..Lagos, Nigeria27 March, 2024

    Montego is an independent diversified natural resources company. We apply skill, market intelligence and entrepreneurial aptitude to everything we do. By being ...

    Onsite
  • Ascentech Services Limited logo

    Core Banking System Business Analyst

    Ascentech Services Li..Lagos, Nigeria27 March, 2024

    Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional ...

    Onsite
  • Airtel logo

    Customer Service Application SME

    AirtelLagos, Nigeria27 March, 2024

    Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. With headquarters in New Delhi, ...

    Onsite
  • Ascentech Services Limited logo

    IT Support Executive

    Ascentech Services Li..Ogun, Nigeria26 March, 2024

    Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional ...

    Onsite
  • Project Growth logo

    Lead Backend Engineer

    Project GrowthLagos, Nigeria26 March, 2024

    Project Growth champions remote flexibility, prioritizes employee well-being, fosters inclusivity, and cultivates a culture of continuous learning and ...

    Remote
  • TotalEnergies logo

    Telecommunications Engineer

    TotalEnergiesRivers, Nigeria26 March, 2024

    Total Nigeria Plc is a Marketing and Services subsidiary of Total; a multinational energy company operating in more than 130 countries and committed to ...

    Onsite
  • Ascentech Services Limited logo

    IT Support Executive

    Ascentech Services Li..Ogun, Nigeria26 March, 2024

    Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional ...

    Onsite
  • Busy Mind Consult logo

    CCTV Operator

    Busy Mind ConsultLagos, Nigeria26 March, 2024

    Responsibilities Effectively operate the Security CCTV System Thorough understanding of work equipment to enable deleting or archiving old footage as needed, ...

    Onsite
  • InterSwitch logo

    Lead, Application Implementation

    InterSwitchLagos, Nigeria25 March, 2024

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Onsite
  • CrossBoundary logo

    Lead Engineer, Data Analytics

    CrossBoundaryLagos, Nigeria23 March, 2024

    CrossBoundary provides investment and economic development advisory services in frontier markets and conflict zones. CrossBoundary’s team draws on a wide ...

    Onsite
  • Lonadek logo

    Application Engineer

    LonadekLagos, Nigeria22 March, 2024

    Lonadek is a firm of Consultants with a passion and desire to implement and develop Local Content in a manner that adds value to all stakeholders. Our goal is ...

    Onsite
  • MainOne logo

    Cloud Infrastructure & Data Protection Engineer

    MainOneLagos, Nigeria21 March, 2024

    MainOne is a leading provider of innovative telecom services and network solutions for businesses in West Africa. Our world-class infrastructure enhances the ...

    Onsite
  • Busy Mind Consult logo

    System Network Engineer

    Busy Mind ConsultLagos, Nigeria21 March, 2024

    Responsibilities Work closely within IT Team & ISP to understand and comply with Network architectural standards. Must be able to train, monitor, & ...

    Onsite
  • Julius Berger logo

    Head of Corporate Communication

    Julius BergerAbuja, Nigeria21 March, 2024

    Julius Berger Nigeria Plc (Julius Berger) is a leading construction company offering integrated solutions and related services. Julius Berger specializes in ...

    Onsite
  • Smart Partners logo

    Head of I.T

    Smart PartnersLagos, Nigeria21 March, 2024

    Smart Partners was founded by Tijani Iyemifokhae , a graduate of Industrial Chemistry, University of Benin with MBA (Human Resources) Lagos State University ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.