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Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 42)

View networking and tech support Mid-level jobs below.

  • Janchine Nigeria Limited logo

    Information Communication Technology (ICT) Teacher

    Janchine Nigeria Limi..Abuja, Nigeria21 March, 2024

    Janchine Nigeria Limited was incorporated in March 2007 as a Support Services and other Logistics firm. Being Human Capital Managers, we strive to add value to ...

    Onsite
  • Reliance HMO logo

    Engineering Manager

    Reliance HMOLagos, Nigeria21 March, 2024

    We’re a health insurance company that acts like a technology company. We’re using software, data science and telemedicine to make health insurance ...

    Remote
  • FiberOne Broadband logo

    IP Engineer

    FiberOne BroadbandLagos, Nigeria21 March, 2024

    Fiber means better, faster Internet Our Home fiber (FTTH) service offers you the fastest home internet at a cheap rate. Enjoy a whole new way of connecting to ...

    Onsite
  • Ericsson logo

    UDM Solution Architect

    EricssonLagos, Nigeria19 March, 2024

    Ericsson (Telefonaktiebolaget L. M. Ericsson) is a Swedish multinational provider of communications technology and services. The offering comprises services, ...

    Onsite
  • eRecruiter Nigeria logo

    IP Network Engineer

    eRecruiter NigeriaLagos, Nigeria19 March, 2024

    eRecruiter Nigeria has deep knowledge of Human resources and recruitment. Our business is in Talent acquisition, recruitment, outsourcing and everything that ...

    Onsite
  • eRecruiter Nigeria logo

    Switch /Billing Network Engineer

    eRecruiter NigeriaLagos, Nigeria19 March, 2024

    eRecruiter Nigeria has deep knowledge of Human resources and recruitment. Our business is in Talent acquisition, recruitment, outsourcing and everything that ...

    Onsite
  • Proten logo

    IP Network Engineer

    ProtenLagos, Nigeria19 March, 2024

    Proten is an international Human Capital Development firm that offers a wide range of Training, Coaching and Consulting services to individuals, small ...

    Onsite
  • Phillips Consulting logo

    IT Specialist 

    Phillips ConsultingDelta, Nigeria19 March, 2024

    Welcome to Phillips Consulting Limited. We are a leading business management consulting practice serving clients across Africa. We work in all major sectors of ...

    Onsite
  • Ascentech Services Limited logo

    ICT Instructor

    Ascentech Services Li..Abuja, Nigeria19 March, 2024

    Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional ...

    Onsite
  • MTN Nigeria logo

    Senior Architect - Billing, Charging and VAS

    MTN NigeriaLagos, Nigeria18 March, 2024

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • Cellulant logo

    Group Head: Platform Engineering

    CellulantLagos, Nigeria16 March, 2024

    Cellulant is a mobile commerce and content company that manages delivers and bills for digital content and commerce service actualized over telecom network. ...

    Onsite
  • Providus Bank logo

    Head, Head, IT Governance and Enterprise Architecture

    Providus BankLagos, Nigeria15 March, 2024

    ProvidusBank is an innovative financial institution that offers customised business solutions and advanced products that will not only answer your business and ...

    Onsite
  • WTS Energy logo

    IT Manager

    WTS EnergyLagos, Nigeria15 March, 2024

    WTS Energy is the leading Consultant/Manpower Supply company to the international Oil, Gas and Energy industry. We supply Consultants to the Projects and ...

    Onsite
  • Microsoft logo

    Solution Area Specialists - Azure Infrastructure

    MicrosoftLagos, Nigeria14 March, 2024

    Microsoft Corporation is an American multinational corporation headquartered in Redmond, Washington, that develops, manufactures, licenses, supports and sells ...

    Onsite
  • Token Metrics logo

    Head of Design

    Token MetricsLagos, Nigeria13 March, 2024

    Token Metrics provides AI-based cryptocurrency ratings and price predictions. Our customers leverage our professional analysts, analytics, and artificial ...

    Hybrid
  • EdoBEST logo

    Manager, IT Operations

    EdoBESTEdo, Nigeria12 March, 2024

    The Edo Basic Education Sector Transformation (EdoBEST) aims to transform educational outcomes for Edo’s youth in all public schools; enabling growth and ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.