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Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 40)

View networking and tech support Mid-level jobs below.

  • Kuda Bank logo

    Head of Enterprise Risk

    Kuda BankLagos, Nigeria03 April, 2024

    Kuda is a full-service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the ...

    Hybrid
  • Netcom Africa logo

    Senior NOC Engineer

    Netcom AfricaLagos, Nigeria03 April, 2024

    Built from the ground up for high-speed broadband IP communications, Netcom Africa Limited has been the leading ICT provider of corporate tailored solutions in ...

    Onsite
  • WTS Energy logo

    Head, Corporate Communications

    WTS EnergyRivers, Nigeria03 April, 2024

    WTS Energy is the leading Consultant/Manpower Supply company to the international Oil, Gas and Energy industry. We supply Consultants to the Projects and ...

    Onsite
  • Nairagram Limited logo

    Cyber-Security Officer

    Nairagram LimitedLagos, Nigeria02 April, 2024

    Nairagram is the only instant payment gateway exclusively dedicated to servicing the Nigerian community. When you need to transfer funds to residents or ...

    Onsite
  • Fidson Healthcare Plc logo

    Information System Analyst

    Fidson Healthcare PlcLagos, Nigeria02 April, 2024

    Fidson Healthcare Plc is a leading pharmaceutical manufacturing company in Nigeria. Founded in 1995, we have relentlessly pursued our goal of becoming a ...

    Onsite
  • SeamlessHR Limited logo

    Head of Information Security

    SeamlessHR LimitedLagos, Nigeria02 April, 2024

    We depend on the sheer brilliance and amazing skills of our product managers, designers, developers and business executives. Job Responsibilities: Champion ...

    Onsite
  • Sankore Global logo

    Head Technology

    Sankore GlobalLagos, Nigeria02 April, 2024

    Sankore Investments is a global investment and advisory boutique with a strong focus on African markets. Drawing on the strengths of our people and our strong ...

    Onsite
  • Terawork logo

    Network Engineer (CCNP Certified)

    TeraworkLagos, Nigeria01 April, 2024

    TERAWORK.COM is a virtual meeting point for getting work done. TERAWORK is a bridge between service providers and the individuals and businesses that need ...

    Onsite
  • Procept Associates Professional Services Limited logo

    Technology Consultant

    Procept Associates Pr..Lagos, Nigeria01 April, 2024

    Procept Associates Ltd. was formed in Canada in 1983 to provide project management advisory and training services, initially to engineering and construction ...

    Onsite
  • CapitalSage Technology Limited logo

    Senior Information Security Engineer

    CapitalSage Technolog..Lagos, Nigeria01 April, 2024

    CapitalSage is an integrated digital financial service group, providing people-driven empowerment and inclusive solutions for individuals and businesses for ...

    Onsite
  • CapitalSage Technology Limited logo

    Senior Technical Support Engineer

    CapitalSage Technolog..Lagos, Nigeria01 April, 2024

    CapitalSage is an integrated digital financial service group, providing people-driven empowerment and inclusive solutions for individuals and businesses for ...

    Onsite
  • Noah's Ark Communications logo

    Information Technology Manager

    Noah's Ark Communicat..Lagos, Nigeria30 March, 2024

    Noah's Ark is a leading Marketing Communications Agency specializing in delivering innovative marketing solutions to our clients across various industries. We ...

    Onsite
  • Association for Reproductive and Family Health (ARFH) logo

    Information Technology Officer

    Association for Repro..Abuja, Nigeria28 March, 2024

    ARFH is one of the leading indigenous non-profit organisations in Nigeria committed improving the quality of life of underserved and vulnerable communities by ...

    Onsite
  • Ericsson logo

    Head of Service Delivery CSS GCU MTN BSS

    EricssonLagos, Abuja, Nigeria28 March, 2024

    Ericsson (Telefonaktiebolaget L. M. Ericsson) is a Swedish multinational provider of communications technology and services. The offering comprises services, ...

    Onsite
  • ICRC - International Committee of the Red Cross logo

    ICT Manager (Abuja)

    ICRC - International ..Abuja, Nigeria27 March, 2024

    The International Red Cross and Red Crescent Movement is the largest humanitarian network in the world. Its mission is to alleviate human suffering, protect ...

    Onsite
  • ICRC - International Committee of the Red Cross logo

    ICT Manager (Borno)

    ICRC - International ..Borno, Nigeria27 March, 2024

    The International Red Cross and Red Crescent Movement is the largest humanitarian network in the world. Its mission is to alleviate human suffering, protect ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.