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Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 46)

View networking and tech support Mid-level jobs below.

  • Whip Smart Service Providers Limited logo

    Microsoft Practice Lead – Azure, Bizz App, Security, Infrastructure

    Whip Smart Service Pr..Lagos, Nigeria04 April, 2024

    Whip-smart service provider Ltd has two offices across Nigeria (Lagos and Port-harcourt) with her head office in Lagos. We invest in recruiting and training ...

    Onsite
  • TravelTank logo

    IT Support Lead

    TravelTankLagos, Nigeria04 April, 2024

    Welcome to Nigeria’s most innovative online travel company. At TravelTank, our mission is to make travel planning and booking quick, easy and affordable for ...

    Onsite
  • Bon Voyage Travel logo

    IT Support Lead

    Bon Voyage TravelLagos, Nigeria04 April, 2024

    Hotel Bon Voyage is a luxury brand with the vision to be the best value for money hotel in Lagos, Nigeria. Located in the heart of Victoria Island, a modern up ...

    Onsite
  • Seal Energy & Investment Company Limited logo

    IT Officer

    Seal Energy & Investm..Lagos, Nigeria04 April, 2024

    Seal Energy & Investment Company Limited (Seal Energy) is an experienced indigenous company with a unique value-creating approach to the Oil and Gas ...

    Onsite
  • Simba Group logo

    IT Support Engineer

    Simba GroupLagos, Nigeria04 April, 2024

    The Simba Group is a conglomerate, operating in Nigeria’s key industry verticals including Communications, Agriculture, Software, Transportation, Power ...

    Onsite
  • Backbone Connectivity Network - BCN Nigeria logo

    Head, Public Sector

    Backbone Connectivity..Abuja, Nigeria04 April, 2024

    Backbone Connectivity Network Nigeria Limited is the Premier Metro Fiber Provider in Nigeria, offering Broadband, Connectivity(Metro link) and Managed Services ...

    Onsite
  • Tek Experts logo

    Operations Manager - M365

    Tek ExpertsLagos, Nigeria04 April, 2024

    Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. ...

    Onsite
  • Fadac Resources logo

    Engineering Lead

    Fadac ResourcesLagos, Nigeria03 April, 2024

    Proven methodology, profound impact, and sustainable results. These are the component that makes our company unique. At Fadac Resources we provide businesses ...

    Onsite
  • Nile University of Nigeria logo

    Tech Support Specialist

    Nile University of Ni..Abuja, Nigeria03 April, 2024

    Tertiary level education forms the bedrock of high level manpower development in any nation. This highlights the need for a qualitative education at this ...

    Onsite
  • Verraki logo

    Chief Information Officer

    VerrakiLagos, Nigeria03 April, 2024

    Verraki is a proudly African company partnering with enterprises and governments to accelerate the development and transformation of Africa by providing ...

    Onsite
  • Kuda Bank logo

    Head of Enterprise Risk

    Kuda BankLagos, Nigeria03 April, 2024

    Kuda is a full-service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the ...

    Hybrid
  • Netcom Africa logo

    Senior NOC Engineer

    Netcom AfricaLagos, Nigeria03 April, 2024

    Built from the ground up for high-speed broadband IP communications, Netcom Africa Limited has been the leading ICT provider of corporate tailored solutions in ...

    Onsite
  • WTS Energy logo

    Head, Corporate Communications

    WTS EnergyRivers, Nigeria03 April, 2024

    WTS Energy is the leading Consultant/Manpower Supply company to the international Oil, Gas and Energy industry. We supply Consultants to the Projects and ...

    Onsite
  • Nairagram Limited logo

    Cyber-Security Officer

    Nairagram LimitedLagos, Nigeria02 April, 2024

    Nairagram is the only instant payment gateway exclusively dedicated to servicing the Nigerian community. When you need to transfer funds to residents or ...

    Onsite
  • Fidson Healthcare Plc logo

    Information System Analyst

    Fidson Healthcare PlcLagos, Nigeria02 April, 2024

    Fidson Healthcare Plc is a leading pharmaceutical manufacturing company in Nigeria. Founded in 1995, we have relentlessly pursued our goal of becoming a ...

    Onsite
  • SeamlessHR Limited logo

    Head of Information Security

    SeamlessHR LimitedLagos, Nigeria02 April, 2024

    We depend on the sheer brilliance and amazing skills of our product managers, designers, developers and business executives. Job Responsibilities: Champion ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.