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Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 46)

View networking and tech support Mid-level jobs below.

  • SalesPlat logo

    IT Manager - Hardware / Networking

    SalesPlatLagos, Nigeria13 February, 2024

    SalesPlat provides Platform and Pool to get all the highly skilled Talents you need for exponential growth. We provide you with top professionals to help you ...

    Onsite
  • Go2Solve Limited logo

    Senior Technical Business Central Consultant

    Go2Solve LimitedLagos, Nigeria13 February, 2024

    Go2Solve is on a mission to enable organizations in the Middle East and Africa achieve more through Digital Transformation. Our philosophy encourages us to ...

    Onsite
  • Paystack logo

    Enterprise Risk Lead

    PaystackLagos, Nigeria13 February, 2024

    Africa has millions of payments everyday day, but very few happen online. In Nigeria, just about 1% of transactions happen online. There are many barriers ...

    Onsite
  • IpNX Nigeria Limited logo

    Network Engineer

    IpNX Nigeria LimitedRivers, Nigeria12 February, 2024

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • Appzone Limited logo

    VP, Infrastructure

    Appzone LimitedLagos, Nigeria12 February, 2024

    AppZone is a response to the growing need in emerging markets for financial services accessibility to the masses. The company was formed with a genuine belief ...

    Onsite
  • Hugo Technologies logo

    IT Operations Manager (Hybrid)

    Hugo TechnologiesLagos, Nigeria12 February, 2024

    As entrepreneurs ourselves, we understand the unique challenges startups face managing their rollercoaster growth. We’ve lived it. We know that even ...

    Hybrid
  • Leading-Edge Platinum Limited logo

    Head, Infrastructure Network Deployment and Operations

    Leading-Edge Platinum..Lagos, Nigeria12 February, 2024

    Leading-Edge Platinum is a world class private indigenous company established to carry out business in the areas of Information and Communications Technology, ...

    Onsite
  • Terawork logo

    Network Support Engineer (CCNP Certified)

    TeraworkLagos, Nigeria09 February, 2024

    TERAWORK.COM is a virtual meeting point for getting work done. TERAWORK is a bridge between service providers and the individuals and businesses that need ...

    Onsite
  • MTN Nigeria logo

    Manager - IP Security Operations

    MTN NigeriaLagos, Nigeria09 February, 2024

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • MTN Nigeria logo

    Manager - Operations and Performance

    MTN NigeriaLagos, Nigeria09 February, 2024

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • Flutterwave logo

    Integration Engineer, NG

    FlutterwaveLagos, Nigeria08 February, 2024

    Our mission is to power a new wave of prosperity across Africa. By enabling global digital payments on a continent that’s been largely cut off from the ...

    Onsite
  • Bosak Microfinance Bank Limited logo

    Head, Information Technology Unit

    Bosak Microfinance Ba..Lagos, Nigeria08 February, 2024

    Bosak Microfinance Bank Limited was incorporated in December 2009 with the business objective of providing financial service to micro clients who were excluded ...

    Onsite
  • Decagon logo

    Engineering Manager

    DecagonLagos, Nigeria08 February, 2024

    Decagon is an Elite Software Development Training Institute that runs a 6-month intense software and leadership training, focused on transforming Nigerian ...

    Onsite
  • Ouranos Technologies logo

    Network Infrastructure Pre-sales Engineer

    Ouranos TechnologiesLagos, Nigeria07 February, 2024

    Ouranos Technologies (Ouranos) has established itself as a force to be reckoned with in delivering IT infrastructure services and solutions to clients in West ...

    Onsite
  • ICST Solutions logo

    AI Engineer

    ICST SolutionsLagos, Nigeria07 February, 2024

    ICST Solutions is a world-class ICT Solutions provider; established to revolutionize the delivery and maintenance of ICT and security solutions in the ...

    Onsite
  • HR-EX Consulting logo

    IT Analyst

    HR-EX ConsultingLagos, Nigeria06 February, 2024

    HR-EX Consulting partners with small businesses looking for affordable HR professional advisory and services. In practice, we operate as an outsourced HR ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.