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Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 48)

View networking and tech support Mid-level jobs below.

  • Airtel logo

    Head, IT Operations

    AirtelLagos, Nigeria30 January, 2024

    Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. With headquarters in New Delhi, ...

    Onsite
  • Nigerian Exchange Group (NGX Group) logo

    Information Security Manager

    Nigerian Exchange Gro..Lagos, Nigeria29 January, 2024

    Nigerian Exchange Group (NGX Group) Plc is a leading integrated market infrastructure in Africa. We service the largest economy in Africa and are strengthening ...

    Onsite
  • Hobark International Limited (HIL) logo

    QAQC Engineer

    Hobark International ..Rivers, Nigeria29 January, 2024

    Hobark International Limited is the parent company of the Hobark group operating in the oil and gas industry. The company was incorporated in 1998, starting as ...

    Onsite
  • Jubilee Life Mortgage Bank logo

    Chief Information Security IO

    Jubilee Life Mortgage..Lagos, Nigeria26 January, 2024

    Jubilee-Life Mortgage Bank Plc is a leading primary mortgage Bank in Nigeria. It was incorporated in August 1992 as a private limited Liability Company. Since ...

    Onsite
  • RS Hunter Limited logo

    Software Systems Manager

    RS Hunter LimitedLagos, Nigeria26 January, 2024

    Established in 2008 with a clear vision "to be the preferred HR Business Partner”, our team has expertise in relevant areas which drives our approach to ...

    Onsite
  • Devien Consult logo

    Senior IP Engineer

    Devien ConsultLagos, Nigeria25 January, 2024

    DEVIEN CONSULT is a Human Resources Consulting firm focused on helping SMEs & Start-up to solve people management problems, set up HR Structure and manage ...

    Onsite
  • Ouranos Technologies logo

    Linux System Administrator

    Ouranos TechnologiesLagos, Nigeria25 January, 2024

    Ouranos Technologies (Ouranos) has established itself as a force to be reckoned with in delivering IT infrastructure services and solutions to clients in West ...

    Onsite
  • Fosad Consulting logo

    IT Manager

    Fosad ConsultingLagos, Nigeria25 January, 2024

    Fosad Consulting Ltd is a business support services firm with offerings in Human Resource Management, Immigrations and Real Estate Consulting. We leverage our ...

    Onsite
  • Fadac Resources logo

    IT Manager

    Fadac ResourcesLagos, Nigeria25 January, 2024

    Proven methodology, profound impact, and sustainable results. These are the component that makes our company unique. At Fadac Resources we provide businesses ...

    Onsite
  • GVA Partners logo

    Infrastructure Security Engineer

    GVA PartnersLagos, Nigeria25 January, 2024

    Growth in Value Alliance (GV Alliance) Partners is a business advisory and market intelligence services firm. Our objectives are to assist organizations to ...

    Onsite
  • Jobrole Consulting Limited logo

    Lead, Activation and POSM

    Jobrole Consulting Li..Lagos, Nigeria25 January, 2024

    Jobrole Consulting Limited is a Talent Management Company that offers innovative talent and business solutions to drive performance and acceleration. Our focus ...

    Onsite
  • Catilas Resources Limited logo

    IT Manager

    Catilas Resources Lim..Lagos, Nigeria25 January, 2024

    Catilas Resources Limited is an outsourcing and advisory services Company. Our focus is to help our clients leverage their core capabilities to optimize market ...

    Onsite
  • ADKAN Services logo

    Information Technology Specialist

    ADKAN ServicesNigeria24 January, 2024

    Adkan Services Nigeria Limited is a wholly indigenous construction company with a bias for undertaking construction projects essentially within Nigeria. The ...

    Onsite
  • Andersen logo

    Information Technology Manager

    AndersenLagos, Nigeria24 January, 2024

    Andersen is an independent tax and business advisory firm with a worldwide presence through the member firms and collaborating firms of Andersen Global. We ...

    Onsite
  • eStream Networks logo

    Core IP-Senior Network Engineer

    eStream NetworksLagos, Nigeria24 January, 2024

    e.Stream Networks Limited uses the latest communications technology to ensure that effective communication in business is achieved from a broad range of ...

    Onsite
  • Ash Nelson Partners Limited logo

    IT Service Delivery Manager

    Ash Nelson Partners L..Lagos, Nigeria24 January, 2024

    Ash Nelson Partners Limited (�ANP�) is a technology company with a key focus on solving Cyber Security, and Cyber Fraud problems for Financial and ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.