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Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 49)

View networking and tech support Mid-level jobs below.

  • La Roche Nigeria Limited logo

    IT Administrator

    La Roche Nigeria Limi..Lagos, Nigeria23 January, 2024

    LA ROCHE EQUIPMENT NIGERIA LIMITED is incorporated in Nigeria and began its operation in 2004. It is a subsidiary of the internationally renowned "Societe ...

    Onsite
  • Michael Stevens Consulting logo

    Head, IT

    Michael Stevens Consu..Edo, Nigeria23 January, 2024

    Michael Stevens Consulting is an international Human Resource Development & Management Consulting practice firm, with offices in Lagos, Port-Harcourt and ...

    Onsite
  • Hugo Technologies logo

    IT Operations Manager

    Hugo TechnologiesLagos, Nigeria22 January, 2024

    As entrepreneurs ourselves, we understand the unique challenges startups face managing their rollercoaster growth. We’ve lived it. We know that even ...

    Hybrid
  • Rise Networks logo

    Chief Technology Officer (CTO)

    Rise NetworksLagos, Nigeria22 January, 2024

    Rise Networks is a Data Science, Analytics, and Artificial Intelligence Powered Learning, Research, and Work Readiness Company in Lagos, Nigeria. We are a ...

    Onsite
  • Cavista logo

    Windows System Engineer

    CavistaLagos, Nigeria22 January, 2024

    At Cavista, our mission is to empower organizations with the world’s best technology solutions. We ensure the highest level of client satisfaction ...

    Onsite
  • iRecruiters Africa Limited logo

    Engineering Manager (Financial Technology)

    iRecruiters Africa Li..Lagos, Nigeria20 January, 2024

    iRecruiters Africa is a fast-growing recruitment firm, offering world-class virtual recruitment & job posting services. Mission To be Africa’s ...

    Onsite
  • SeerBit logo

    Engineering Manager

    SeerBitLagos, Nigeria20 January, 2024

    Seerbit is a fast growing Financial Technology company that seeks to bridge the gaps identified in Africa�s payment ecosystem, with presence in over 10 ...

    Onsite
  • Infytel Communications logo

    Technical Integration Manager

    Infytel Communication..Lagos, Nigeria20 January, 2024

    Infytel Communications Limited is a growth-mindset tech company that provides leading-edge technology solutions and services to companies. At the core, our ...

    Onsite
  • Ascentech Services Limited logo

    IT Manager

    Ascentech Services Li..Lagos, Nigeria19 January, 2024

    Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional ...

    Onsite
  • MTN Nigeria logo

    Manager - Core Network Planning

    MTN NigeriaLagos, Nigeria19 January, 2024

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • Structured Energy Systems Limited logo

    Head, IT

    Structured Energy Sys..Lagos, Nigeria19 January, 2024

    A Structured Resource Company dedicated to working with institutions to design, develop and deploy cost-effective infrastructure solutions. ...

    Onsite
  • Willers Solutions logo

    IT Manager (ISP, ICT, TELECOM)

    Willers SolutionsLagos, Nigeria19 January, 2024

    We are a fast paced business management solutions firm with an array of value offerings to Corporate organisations. We work in all major sectors of the economy ...

    Onsite
  • Addosser Microfinance Bank logo

    Lead Information Security Officer

    Addosser Microfinance..Lagos, Nigeria18 January, 2024

    ADDOSSER MICRO FINANCE BANK limited was conceived to provide Banking Services to small and medium scale entrepreneurs that have little or no assistance from ...

    Onsite
  • Patjeda Group logo

    ICT Manager

    Patjeda GroupLagos, Nigeria18 January, 2024

    PATJEDA GROUP is a growing business group in Nigeria with its corporate headquarters in Nigeria business hub - Lagos. The history of the Group spans through a ...

    Onsite
  • IHS Towers logo

    Manager, IT Networks

    IHS TowersLagos, Nigeria18 January, 2024

    For 15 years we have been building and managing telecommunications towers that are the essential backbone of mobile telecommunications in Africa - the leapfrog ...

    Onsite
  • Alfred & Victoria Associates logo

    IT Manager

    Alfred & Victoria..Lagos, Nigeria18 January, 2024

    Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.