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Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 50)

View networking and tech support Mid-level jobs below.

  • Glovo logo

    Head of Account Management

    GlovoLagos, Nigeria18 January, 2024

    Glovo - We are a Barcelona-based startup and the fastest-growing delivery player in Europe, Hispanic America, and Africa. With food at the core of the ...

    Onsite
  • Alan & Grant logo

    Chief Technology Officer

    Alan & GrantLagos, Nigeria17 January, 2024

    Alan & Grant, is a Human Resources and Business Advisory firm. By combining creative and strategic minds, we co-create relevant and impactful solutions to ...

    Onsite
  • First Bank logo

    Senior Analyst, Enterprise Application and Workflow

    First BankLagos, Nigeria17 January, 2024

    First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 ...

    Onsite
  • Talent Spur Advisory Limited logo

    IT Manager

    Talent Spur Advisory ..Abuja, Nigeria17 January, 2024

    Talent Spur Advisory Ltd., is a Human Resources / Capital Management Company, providing HR consulting services, recruitment, payroll administration, ...

    Onsite
  • PalmPay logo

    Senior Channel Operations Specialist

    PalmPayLagos, Nigeria17 January, 2024

    At PalmPay, we want to provide a financial ecosystem that is open to as many people as possible, and that’s why the only requirement to access financial ...

    Onsite
  • Unified Payment Services Limited logo

    Network Infrastructure Presales Engineer

    Unified Payment Servi..Lagos, Nigeria17 January, 2024

    About the job In this Network Infrastructure Presales Engineer role, you will be responsible for providing technical expertise and support during the ...

    Onsite
  • MTN Nigeria logo

    Manager - Core Network Planning

    MTN NigeriaLagos, Nigeria17 January, 2024

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • Palladium Group logo

    Informatics System Analyst

    Palladium GroupAbuja, Nigeria16 January, 2024

    Palladium is a global leader in the design, development and delivery of Positive Impact – the intentional creation of enduring social and economic ...

    Onsite
  • The People Practice logo

    Digital-Commerce Growth Lead

    The People PracticeLagos, Abuja, Nigeria16 January, 2024

    The People Practice is a People, Culture and Tech-focused HR solutions company which helps startups and small businesses scale, and accelerate impact by ...

    Onsite
  • Unified Payment Services Limited logo

    Group Head, Technology (UP Digital)

    Unified Payment Servi..Lagos, Nigeria16 January, 2024

    UP® otherwise known as Unified Payment Services Limited is Nigeria’s premier Payments & Financial Technology company founded in 1997 by a ...

    Onsite
  • Garki Hospital Abuja (GHA) logo

    ICT Officer

    Garki Hospital Abuja ..Abuja, Nigeria16 January, 2024

    Garki Hospital Abuja is owned by the Federal Capital Territory Administration (FCTA). It was closed in 2001 for full renovation. In March 2007, a concession ...

    Onsite
  • Prosperis Holdings Company Limited logo

    Group Head, Information Technology

    Prosperis Holdings Co..Lagos, Nigeria16 January, 2024

    Prosperis Holdings is a Nigerian-based company incorporated in July 2005 and commenced operations in 2006. In addition to our focus on venture capital and ...

    Onsite
  • Ascentech Services Limited logo

    IT Manager

    Ascentech Services Li..Lagos, Nigeria16 January, 2024

    Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional ...

    Onsite
  • Pavilion Technology Limited logo

    Head of Technology Services

    Pavilion Technology L..Lagos, Nigeria16 January, 2024

    Working closely with global partners, Pavilion Technology provides end-to-end vertical technology and security infrastructure solutions, as well as smart data ...

    Onsite
  • IHS Towers logo

    Manager, Network Deployment (Fibre Operations)

    IHS TowersLagos, Nigeria16 January, 2024

    For 15 years we have been building and managing telecommunications towers that are the essential backbone of mobile telecommunications in Africa - the leapfrog ...

    Onsite
  • IpNX Nigeria Limited logo

    Telecom Service Fulfilment Technician

    IpNX Nigeria LimitedLagos, Nigeria15 January, 2024

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.