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Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 52)

View networking and tech support Mid-level jobs below.

  • Oaken Events logo

    IT Officer

    Oaken EventsLagos, Nigeria08 January, 2024

    At Oaken events we are passionate about what we do. We believe that all events should be extraordinary. Our services cover everything from security to ...

    Onsite
  • Seplat Petroleum Development Company Plc logo

    IT Procurement Officer

    Seplat Petroleum Deve..Lagos, Nigeria06 January, 2024

    Seplat is a leading independent oil and natural gas producer in the Niger Delta area in Nigeria. The Company’s focus is on maximising hydrocarbon ...

    Onsite
  • Anietronic logo

    Hardware Architect

    AnietronicAbuja, Nigeria06 January, 2024

    We are a forward-thinking company specializing in the development and deployment of smart metering solutions in Nigeria and across Africa. Our mission is to ...

    Onsite
  • Whip Smart Service Providers Limited logo

    Microsoft Practice Lead – Azure, Bizz App, Security, Infrastructure

    Whip Smart Service Pr..Lagos, Nigeria04 January, 2024

    Whip-smart service provider Ltd has two offices across Nigeria (Lagos and Port-harcourt) with her head office in Lagos. We invest in recruiting and training ...

    Onsite
  • Whip Smart Service Providers Limited logo

    Global Cisco Practice Lead

    Whip Smart Service Pr..Lagos, Nigeria04 January, 2024

    Whip-smart service provider Ltd has two offices across Nigeria (Lagos and Port-harcourt) with her head office in Lagos. We invest in recruiting and training ...

    Onsite
  • Bosak Microfinance Bank Limited logo

    Head, Information Technology Unit

    Bosak Microfinance Ba..Lagos, Nigeria04 January, 2024

    Bosak Microfinance Bank Limited was incorporated in December 2009 with the business objective of providing financial service to micro clients who were excluded ...

    Onsite
  • Bluechip Technologies Limited logo

    Wintel & Virtualization Engineer

    Bluechip Technologies..Lagos, Nigeria04 January, 2024

    BlueChip Technologies is a leading business application firm focused exclusively on assisting organizations in planning, designing, implementing and operating ...

    Onsite
  • Hugo Technologies logo

    Head of Communications

    Hugo TechnologiesNigeria04 January, 2024

    As entrepreneurs ourselves, we understand the unique challenges startups face managing their rollercoaster growth. We’ve lived it. We know that even ...

    Remote
  • Ivorypay logo

    Head of Engineering

    IvorypayNigeria03 January, 2024

    Ivorypay is a crypto payment gateway that enables businesses in Africa to get paid in stable cryptocurrency and leverage Defi and NFT for growth.Job ...

    Remote
  • Coronation Insurance plc logo

    Information Technology Auditor

    Coronation Insurance ..Lagos, Nigeria03 January, 2024

    Coronation Insurance plc.(NSE - Coronation Insurance; Bloomberg - Coronation Insurance:NL) is a leading West African full line insurance company offering a ...

    Onsite
  • Ericsson logo

    OSS Solution Architect

    EricssonLagos, Nigeria03 January, 2024

    Ericsson (Telefonaktiebolaget L. M. Ericsson) is a Swedish multinational provider of communications technology and services. The offering comprises services, ...

    Onsite
  • IHS Towers logo

    Manager, NOC

    IHS TowersAbuja, Nigeria02 January, 2024

    For 15 years we have been building and managing telecommunications towers that are the essential backbone of mobile telecommunications in Africa - the leapfrog ...

    Onsite
  • Vodstra Limited logo

    IT Manager

    Vodstra LimitedLagos, Nigeria01 January, 2024

    Vodstra Limited is a corporate organization whose aim is to use disruptive and innovative strategies to support SMEs grow their leadership, develop business ...

    Onsite
  • Dangote logo

    IT Security Engineer

    DangoteLagos, Nigeria29 December, 2023

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • Mutual Trust Microfinance Bank logo

    Chief Information Technology Officer

    Mutual Trust Microfin..Abuja, Nigeria26 December, 2023

    Mutual Trust Microfinance Bank was re-strategized in 2016. We specialize in payroll loans & time-bound deposits. We are a future-oriented hybrid agency. We ...

    Onsite
  • mDoc Healthcare logo

    Engineering Manager

    mDoc HealthcareLagos, Nigeria23 December, 2023

    We are a Telehealth information and technology firm primarily focused on Sub-Saharan Africa. We work at the intersection of patients and service providers to ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.