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Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 57)

View networking and tech support Mid-level jobs below.

  • Myrtle Management Consultants logo

    Head of IT Platform & System Control

    Myrtle Management Con..Lagos, Nigeria14 November, 2023

    Partnering with clients to deliver operational improvement through a flexible and adaptable deployment model is the Myrtle Consulting Group mission. Myrtle is ...

    Onsite
  • Zuma Health Trust Limited logo

    ICT Manager

    Zuma Health Trust Lim..Abuja, Nigeria13 November, 2023

    Zuma Health Trust Ltd is a Health Maintenance Organisation (HMO) registered with the Corporate Affairs Commission and accredited as a national HMO by the ...

    Onsite
  • Kaduna State Government logo

    Head of ICT

    Kaduna State Governme..Kaduna, Nigeria13 November, 2023

    Grade: Level 14 Job Description The head of ICT will oversee the Agency’s ID capturing operations in addition to all hardware, software, and computer ...

    Onsite
  • Kaduna State Government logo

    Information and Communication Technology Officer (Grade Level 12)

    Kaduna State Governme..Kaduna, Nigeria13 November, 2023

    Grade: Level 12 Job Description Responsible for the smooth running of the entire IT infrastructure of the Bureau. The role also entails the supervision, ...

    Onsite
  • Save The Children logo

    Information Technology Manager

    Save The ChildrenAbuja, Nigeria10 November, 2023

    Save the Children invests in childhood - every day, in times of crisis and for our future. In the United States and around the world, we give children a ...

    Onsite
  • Palladium Group logo

    Informatics System Analyst

    Palladium GroupAbuja, Nigeria09 November, 2023

    Palladium is a global leader in the design, development and delivery of Positive Impact – the intentional creation of enduring social and economic ...

    Onsite
  • Trainlance logo

    Head of Production Manager

    TrainlanceLagos, Nigeria08 November, 2023

    Trainlance is a platform for employers to find top talents for remote and onsite marketing and operations roles.KEY RESPONSIBILITIES :  Video Content ...

    Onsite
  • BT Technologies Limited (BTT) logo

    Fiber Engineer

    BT Technologies Limit..Lagos, Nigeria08 November, 2023

    BT Technologies Limited (BTT) is a dynamic and fast growing High-Technology Company organized to provide Information Technology (IT)/ Telecommunication ...

    Onsite
  • Fadac Resources logo

    IT Manager

    Fadac ResourcesLagos, Nigeria08 November, 2023

    Proven methodology, profound impact, and sustainable results. These are the component that makes our company unique. At Fadac Resources we provide businesses ...

    Onsite
  • Seal Energy & Investment Company Limited logo

    IT Auditor

    Seal Energy & Investm..Lagos, Nigeria08 November, 2023

    Seal Energy & Investment Company Limited (Seal Energy) is an experienced indigenous company with a unique value-creating approach to the Oil and Gas ...

    Onsite
  • Baobabplus logo

    Network Engineer

    BaobabplusLagos, Nigeria07 November, 2023

    We are a social business committed to energy access and digital access in Africa. We make accessible to all innovative products that meet the needs of local ...

    Onsite
  • Hugo Technologies logo

    IT Operations Manager

    Hugo TechnologiesLagos, Nigeria06 November, 2023

    As entrepreneurs ourselves, we understand the unique challenges startups face managing their rollercoaster growth. We’ve lived it. We know that even ...

    Onsite
  • Estrada International Staffing Solutions logo

    IT Manager

    Estrada International..Kwara, Nigeria06 November, 2023

    We are a team that consists of intellectual young minds that specializes in Executive Search/Head Hunting Recruitment & Selection Get ...

    Onsite
  • Fadac Resources logo

    IT Manager

    Fadac ResourcesLagos, Nigeria06 November, 2023

    Proven methodology, profound impact, and sustainable results. These are the component that makes our company unique. At Fadac Resources we provide businesses ...

    Onsite
  • Simba Group logo

    IT Support Engineer

    Simba GroupLagos, Nigeria03 November, 2023

    The Simba Group is a conglomerate, operating in Nigeria’s key industry verticals including Communications, Agriculture, Software, Transportation, Power ...

    Onsite
  • GVA Partners logo

    Solution Architect

    GVA PartnersLagos, Nigeria03 November, 2023

    Growth in Value Alliance (GV Alliance) Partners is a business advisory and market intelligence services firm. Our objectives are to assist organizations to ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.