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Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 58)

View networking and tech support Mid-level jobs below.

  • GVA Partners logo

    Senior SOC Analyst

    GVA PartnersLagos, Nigeria03 November, 2023

    Growth in Value Alliance (GV Alliance) Partners is a business advisory and market intelligence services firm. Our objectives are to assist organizations to ...

    Onsite
  • Lorache Consulting Limited logo

    Billing Support Engineer

    Lorache Consulting Li..Lagos, Nigeria03 November, 2023

    LORACHE LIMITED is a marketing management, Human Capital development and Business Process & Strategist consultancy outfit, registered with Company & ...

    Onsite
  • Tek Experts logo

    Solution Architect

    Tek ExpertsLagos, Nigeria03 November, 2023

    Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. ...

    Onsite
  • MTN Nigeria logo

    Manager - ePayment, Information Technology

    MTN NigeriaLagos, Nigeria02 November, 2023

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • Nile University of Nigeria logo

    Associate Professor - Computer Sciences

    Nile University of Ni..Abuja, Nigeria02 November, 2023

    Tertiary level education forms the bedrock of high level manpower development in any nation. This highlights the need for a qualitative education at this ...

    Onsite
  • COURE Software and Systems Limited logo

    Head of Infrastructure

    COURE Software and Sy..Lagos, Nigeria02 November, 2023

    COURE SOFTWARE and SYSTEMS LIMITED also known as COURE Technologies inc. is a business process automation firm. COURE provides turnkey platforms and solutions ...

    Onsite
  • Edurex logo

    Senior Network Engineer

    EdurexOyo, Nigeria02 November, 2023

    At Edurex Academy, we're your gateway to a world of educational excellence. With a rich portfolio of programs, courses, and certifications, we're dedicated to ...

    Onsite
  • Airtel logo

    Lead Product Experience (Design, Research, Architecture)

    AirtelLagos, Nigeria02 November, 2023

    Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. With headquarters in New Delhi, ...

    Onsite
  • Baobabplus logo

    IT Quality Assurance Manager

    BaobabplusLagos, Nigeria01 November, 2023

    We are a social business committed to energy access and digital access in Africa. We make accessible to all innovative products that meet the needs of local ...

    Onsite
  • Baobabplus logo

    Application Management Manager

    BaobabplusLagos, Nigeria01 November, 2023

    We are a social business committed to energy access and digital access in Africa. We make accessible to all innovative products that meet the needs of local ...

    Onsite
  • Kuda Bank logo

    Process Analyst

    Kuda BankLagos, Nigeria01 November, 2023

    Kuda is a full-service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the ...

    Onsite
  • MTN Nigeria logo

    Head of Technology - CTIO

    MTN NigeriaLagos, Nigeria01 November, 2023

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • Willers Solutions logo

    Head, IT ( Infrastructure & Cloud)

    Willers SolutionsNigeria31 October, 2023

    We are a fast paced business management solutions firm with an array of value offerings to Corporate organisations. We work in all major sectors of the economy ...

    Onsite
  • IHS Towers logo

    Manager, Network Deployment (Fibre Operations)

    IHS TowersLagos, Nigeria31 October, 2023

    For 15 years we have been building and managing telecommunications towers that are the essential backbone of mobile telecommunications in Africa - the leapfrog ...

    Onsite
  • Ericsson logo

    Head of MMEA MFS PMO

    EricssonAbuja, Nigeria31 October, 2023

    Ericsson (Telefonaktiebolaget L. M. Ericsson) is a Swedish multinational provider of communications technology and services. The offering comprises services, ...

    Onsite
  • Caleb University logo

    Principal Systems Analyst

    Caleb UniversityLagos, Nigeria31 October, 2023

    CALEB UNIVERSITY The systematic history of CALEB UNIVERSITY dates back to 1986 when Prince Oladega Adebogun planted the initial seed for a nursery and primary ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.