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Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 55)

View networking and tech support Mid-level jobs below.

  • PalmPay logo

    Technical Lead (Head of Technical)

    PalmPayLagos, Nigeria01 December, 2023

    At PalmPay, we want to provide a financial ecosystem that is open to as many people as possible, and that’s why the only requirement to access financial ...

    Onsite
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Fraud Investigation, Prosecution & Recovery Lead

    Moniepoint Inc. (Form..Lagos, Nigeria30 November, 2023

    Moniepoint Inc. is a leading financial technology company that provides a seamless platform for businesses to accept digital payments, access credit and access ...

    Onsite
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Fraud Prevention Lead

    Moniepoint Inc. (Form..Lagos, Nigeria30 November, 2023

    Moniepoint Inc. is a leading financial technology company that provides a seamless platform for businesses to accept digital payments, access credit and access ...

    Onsite
  • Fosad Consulting logo

    Information Systems Auditor

    Fosad ConsultingLagos, Nigeria30 November, 2023

    Fosad Consulting Ltd is a business support services firm with offerings in Human Resource Management, Immigrations and Real Estate Consulting. We leverage our ...

    Onsite
  • Providus Bank logo

    Head, IT Governance and Enterprise Architecture

    Providus BankLagos, Nigeria30 November, 2023

    ProvidusBank is an innovative financial institution that offers customised business solutions and advanced products that will not only answer your business and ...

    Onsite
  • InterSwitch logo

    Head, Business Technology

    InterSwitchLagos, Nigeria30 November, 2023

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Onsite
  • Stresert Services Limited logo

    IT Manager (Microfinance Bank)

    Stresert Services Lim..Lagos, Nigeria28 November, 2023

    StreSERT is a professional services organisation that offers quality stress-free solutions to corporate organisations. We offer business support and integrated ...

    Onsite
  • Whip Smart Service Providers Limited logo

    Global Cisco Practice Lead

    Whip Smart Service Pr..Lagos, Nigeria28 November, 2023

    Whip-smart service provider Ltd has two offices across Nigeria (Lagos and Port-harcourt) with her head office in Lagos. We invest in recruiting and training ...

    Onsite
  • Eat'N'Go Limited logo

    IT Support Team Lead (National)

    Eat'N'Go LimitedLagos, Nigeria28 November, 2023

    Eat'N'Go is a restaurant group on a mission to become the premier food operator in Africa. We bring Africans the best brands of: QSR (Quick Service Restaurant) ...

    Onsite
  • Ericsson logo

    OSS Solution Architect

    EricssonLagos, Nigeria28 November, 2023

    Ericsson (Telefonaktiebolaget L. M. Ericsson) is a Swedish multinational provider of communications technology and services. The offering comprises services, ...

    Onsite
  • Feed Avenue Ltd logo

    Information and Communication Technologies Officer

    Feed Avenue LtdAbuja, Nigeria28 November, 2023

    Feed Avenue is a french subsdiary operating in health and nutrition products and services, for livestock in Nigeria.Missions & activities ERP Back-End ...

    Onsite
  • Uniccon Group logo

    Solution Architect

    Uniccon GroupAbuja, Nigeria28 November, 2023

    Expertise & Experience for best results. Building Africa’s economy through innovative technology solutions.Role Summary We are looking for a talented and ...

    Onsite
  • Whip Smart Service Providers Limited logo

    Microsoft Practice Lead

    Whip Smart Service Pr..Lagos, Nigeria27 November, 2023

    Whip-smart service provider Ltd has two offices across Nigeria (Lagos and Port-harcourt) with her head office in Lagos. We invest in recruiting and training ...

    Onsite
  • Africa Prudential Registrars Plc logo

    Product / Tech Lead

    Africa Prudential Reg..Lagos, Nigeria27 November, 2023

    Africa Prudential Registrars Plc ("APR") is a technology-driven Capital Market Investment Mediator [CMIM]. The company was a fully owned subsidiary ...

    Onsite
  • Alfred & Victoria Associates logo

    Head of Technical Services

    Alfred & Victoria..Lagos, Nigeria23 November, 2023

    Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high ...

    Onsite
  • Proten logo

    IT Infrastructure Specialist (AI, ML, Cloud Technologies)

    ProtenRivers, Nigeria23 November, 2023

    Proten is an international Human Capital Development firm that offers a wide range of Training, Coaching and Consulting services to individuals, small ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.