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Networking and Tech Support Jobs in Nigeria

  • Basol Energy Services Limited logo

    IT Support Officer

    Basol Energy Services..Lagos, Nigeria23 February

    Basol Energy Services Limited is an indigenous renewable energy company. We render services to the different tiers of Government, Corporate bodies, ...

    Onsite
  • International Breweries logo

    Technical Trainee: Control and Automation

    International Breweri..Ogun, Nigeria23 February

    International Breweries Plc was incorporated in December 1971 by its founder and first Chairman, Dr. Lawrence Omole under the name International Breweries ...

    Onsite
  • MTN Nigeria logo

    Engineer - Database Administrator, Information Technology

    MTN NigeriaLagos, Nigeria23 February

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • MTN Nigeria logo

    Team Lead - Infrastructure Administrator and DevOps

    MTN NigeriaLagos, Nigeria23 February

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • MTN Nigeria logo

    Chief Information Officer - CIO

    MTN NigeriaLagos, Nigeria23 February

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • MTN Nigeria logo

    Analyst - Infrastructure

    MTN NigeriaLagos, Nigeria23 February

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • Walex Biz Nigeria Limited logo

    ICT Intern

    Walex Biz Nigeria Lim..Abuja, Nigeria23 February

    Walex Biz Nigeria Limited is a full-spectrum software solutions company based in Abuja, Nigeria. We deliver solutions as a software development company to both ...

    Onsite
  • Abbey Mortgage Bank Plc logo

    Information Technology

    Abbey Mortgage Bank P..Lagos, Nigeria23 February

    Home ownership is a priority for most Nigerians. However, the accessibility has remained a dream for a significant proportion of the population due to limited ...

    Onsite
  • Daudeen Freight Limited logo

    IT Personnel Officer

    Daudeen Freight Limit..Lagos, Nigeria23 February

    We are a full licensed handling agencies / freight Forwarder, customs clearing and delivering radioactive materials nation wide / outside Nigeria. View our ...

    Onsite
  • Bosak Microfinance Bank Limited logo

    IT Support

    Bosak Microfinance Ba..Lagos, Nigeria23 February

    Bosak Microfinance Bank Limited was incorporated in December 2009 with the business objective of providing financial service to micro clients who were excluded ...

    Onsite
  • Bosak Microfinance Bank Limited logo

    IT Help Desk Officer

    Bosak Microfinance Ba..Lagos, Nigeria23 February

    Bosak Microfinance Bank Limited was incorporated in December 2009 with the business objective of providing financial service to micro clients who were excluded ...

    Onsite
  • Conclase Consulting logo

    AI/ML Engineer

    Conclase ConsultingLagos, Nigeria23 February

    At Conclase Consulting, we provide top notch IT solutions and support services to help you transform your business into an Intelligent Enterprise, redefine the ...

    Onsite
  • IITA - International Institute of Tropical Agriculture logo

    Communication Officer

    IITA - International ..Oyo, Nigeria23 February

    The International Institute of Tropical Agriculture (IITA) is one of the world's leading research partners in finding solutions for hunger, malnutrition, and ...

    Onsite
  • Rome Business School Nigeria logo

    ICT Support Officer

    Rome Business School ..Lagos, Nigeria23 February

    Rome Business School prides itself on its presence and relevance in over 150 countries; Nigeria included. The majority of its courses are strategically ...

    Onsite
  • HR & Allied Services Ltd logo

    ICT OFFICER

    HR & Allied Services ..Anambra, Nigeria23 February

    HR & Allied Services Ltd is a Management Consultancy & Business Development Services Provider. Our services include: Executive Search and Selection Learning & ...

    Onsite
  • DMOT Enterprises logo

    External Affairs/Government Liaison Officer

    DMOT EnterprisesOgun, Nigeria21 February

    Business Center, General Trading, Contract Management with companies, Consultancy, Resource hiring, training and counseling.Location - Lagos Mainland ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.