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Networking and Tech Support Jobs in Nigeria

  • MacTay Consulting logo

    Technical Support Operator

    MacTay ConsultingLagos, Nigeria07 May

    MacTay Consulting has been in existence for over 28 years in Nigeria. We are a member of TACK and TMI, international consulting companies operating in over 60 ...

    Onsite
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Data Engineering Lead

    Moniepoint Inc. (Form..Lagos, Nigeria07 May

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Onsite
  • eHealth4everyone logo

    IT Support Assistant

    eHealth4everyoneEbonyi, Nigeria07 May

    eHealth4everyone is a leading digital health social enterprise dedicated to making the world healthier. We are a new kind of mission-driven organization with ...

    Onsite
  • Ikeja Electricity Distribution Company logo

    IT Specialis

    Ikeja Electricity Dis..Lagos, Nigeria07 May

    Buoyed by a mission to redefine customer experience and be the provider of choice wherever energy is consumed, Ikeja Electricity Distribution Plc (Ikeja ...

    Onsite
  • FairMoney logo

    POS Operations Specialist

    FairMoneyLagos, Nigeria07 May

    FairMoney is a digital platform in Nigeria that allows you access instant loans in a few minutes through our android app.We are looking for a highly ...

    Onsite
  • ZOA International logo

    Logistics / IT Officer

    ZOA InternationalSokoto, Nigeria07 May

    ZOA is an international relief and recovery organization supporting vulnerable people affected by violent conflicts and natural disasters in fragile states, by ...

    Onsite
  • Kuda Bank logo

    IT Risk Analyst

    Kuda BankLagos, Nigeria07 May

    Kuda is a full-service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the ...

    Hybrid
  • Infinion Technologies logo

    Modern Workplace Administrator

    Infinion TechnologiesLagos, Nigeria06 May

    Infinion Technologies - We are a technology and business solutions Company established with the objective of providing world class solutions to Enterprise ...

    Onsite
  • Equinix Nigeria logo

    Network Service Delivery Engineer II

    Equinix NigeriaLagos, Nigeria06 May

    Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform ...

    Onsite
  • Dejavu Hotel and Suites logo

    IT Officer

    Dejavu Hotel and Suit..Ondo, Nigeria06 May

    Dejavu Hotel and Suites is a reputable 5-star hotel located at Plot 3, 4, 7 & 8, El-shaddai Road, Alagbaka GRA, Alagbaka,Akure, Ondo State. Our hotel offers a ...

    Onsite
  • Future Resilience and Development Foundation (FRAD) logo

    Cisco Academy Business Development Manager

    Future Resilience and..Borno, Nigeria06 May

    Future Resilience and Development Foundation (FRAD) is a registered non-profit organization with the corporate affairs commission (CAC) with No ...

    Hybrid
  • Concrete Logistics Limited logo

    Information Technology (IT.Administrator)

    Concrete Logistics Li..Lagos, Nigeria06 May

    Concrete Logistics Limited is a concrete and construction service company and have operated in the Nigerian Market for over 6 years. We have built a strong ...

    Onsite
  • Plumptre Advisory logo

    IT Technician

    Plumptre AdvisoryLagos, Nigeria06 May

    OPERATIONAL EXCELLENCE FOR SCHOOLS Management & Strategy Operations Policy & Documentation Teacher Training & Staff Recruitment UK BOARDING SCHOOL PLACEMENTS ...

    Onsite
  • CIS Lagos logo

    IT Support Officer

    CIS LagosLagos, Nigeria06 May

    We nurture, empower and transformInterested applicant(s) should possess relevant qualification and ...

    Onsite
  • CIS Lagos logo

    IT Technician

    CIS LagosLagos, Nigeria06 May

    We nurture, empower and transformInterested applicant(s) should possess relevant qualification and ...

    Onsite
  • Compovine Technologies logo

    IT Support Officer

    Compovine Technologie..Lagos, Nigeria06 May

    The Board of Directors consists of the Chairman, Managing Director/Chief Executive Officer, three Executive Directors, one Non-Executive Director, Heads of ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.