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Networking and Tech Support Jobs in Nigeria (Page 37)

  • Sunlight Resources Limited logo

    IT Support Officer

    Sunlight Resources Li..Lagos, Nigeria19 September

    Sunlight Resources Limited is a Food & Snack Production Company situated at Mushin axis of Nigeria, who has been in business for more 16 years. A business ...

    Onsite
  • InfoWARE logo

    Technical Account Manager

    InfoWARELagos, Nigeria18 September

    To provide our clients with first rate business solutions and back it up with unequalled service and support. Our objective from the onset is to ensure that ...

    Onsite
  • Lington & Bernie Consulting Limited logo

    IT Support Officer

    Lington & Bernie ..Lagos, Nigeria18 September

    Lington & Bernie Consulting Limited was established on October 8, 1999 to provide efficient and qualitative consulting services to the oil and gas ...

    Onsite
  • Intelics Solutions logo

    Analyst - RPA, Power Automative

    Intelics SolutionsAbuja, Edo, Nigeria18 September

    Intelics Solutions is Africa’s largest Information Technology Enabled Services company, acquired by Writer Business Services Private Limited, ...

    Onsite
  • Intelics Solutions logo

    Analyst - RPA, Power Automative

    Intelics SolutionsAbuja, Edo, Nigeria18 September

    Intelics Solutions is Africa’s largest Information Technology Enabled Services company, acquired by Writer Business Services Private Limited, ...

    Onsite
  • Palladium Group logo

    Communications Officer

    Palladium GroupAbuja, Nigeria18 September

    Palladium is a global leader in the design, development and delivery of Positive Impact – the intentional creation of enduring social and economic ...

    Onsite
  • RS Hunter Limited logo

    IT Specialist

    RS Hunter LimitedLagos, Nigeria18 September

    Established in 2008 with a clear vision "to be the preferred HR Business Partner”, our team has expertise in relevant areas which drives our approach to ...

    Onsite
  • Canonical logo

    Software Engineering Manager, Ubuntu Gaming

    CanonicalLagos, Nigeria18 September

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Remote
  • Tek Experts logo

    Middleware Engineer (Payments)

    Tek ExpertsLagos, Nigeria18 September

    Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. ...

    Hybrid
  • Union Diagnostic and Clinical Services Plc logo

    Medical Officer

    Union Diagnostic and ..Lagos, Ekiti, Ondo, Oyo, Plateau, Nigeria18 September

    Union Diagnostic and Clinical Services Plc (UDCS Plc) is a leading indigenous and homegrown company in the medical diagnostics and healthcare sector. With a ...

    Onsite
  • Union Diagnostic and Clinical Services Plc logo

    Medical Officer

    Union Diagnostic and ..Lagos, Ekiti, Ondo, Oyo, Plateau, Nigeria18 September

    Union Diagnostic and Clinical Services Plc (UDCS Plc) is a leading indigenous and homegrown company in the medical diagnostics and healthcare sector. With a ...

    Onsite
  • Union Diagnostic and Clinical Services Plc logo

    Medical Officer

    Union Diagnostic and ..Lagos, Ekiti, Ondo, Oyo, Plateau, Nigeria18 September

    Union Diagnostic and Clinical Services Plc (UDCS Plc) is a leading indigenous and homegrown company in the medical diagnostics and healthcare sector. With a ...

    Onsite
  • Union Diagnostic and Clinical Services Plc logo

    Medical Officer

    Union Diagnostic and ..Lagos, Ekiti, Ondo, Oyo, Plateau, Nigeria18 September

    Union Diagnostic and Clinical Services Plc (UDCS Plc) is a leading indigenous and homegrown company in the medical diagnostics and healthcare sector. With a ...

    Onsite
  • Union Diagnostic and Clinical Services Plc logo

    Medical Officer

    Union Diagnostic and ..Lagos, Ekiti, Ondo, Oyo, Plateau, Nigeria18 September

    Union Diagnostic and Clinical Services Plc (UDCS Plc) is a leading indigenous and homegrown company in the medical diagnostics and healthcare sector. With a ...

    Onsite
  • Union Diagnostic and Clinical Services Plc logo

    IT Specialist

    Union Diagnostic and ..Lagos, Edo, Ekiti, Plateau, Nigeria18 September

    Union Diagnostic and Clinical Services Plc (UDCS Plc) is a leading indigenous and homegrown company in the medical diagnostics and healthcare sector. With a ...

    Onsite
  • Union Diagnostic and Clinical Services Plc logo

    IT Specialist

    Union Diagnostic and ..Lagos, Edo, Ekiti, Plateau, Nigeria18 September

    Union Diagnostic and Clinical Services Plc (UDCS Plc) is a leading indigenous and homegrown company in the medical diagnostics and healthcare sector. With a ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.