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Networking and Tech Support Jobs in Nigeria (Page 36)

  • Mkobo Microfinance Bank Limited (Mkobobank) logo

    Engineering Lead

    Mkobo Microfinance Ba..Lagos, Nigeria20 September

    MKOBO Microfinance Bank Limited is a fully licensed MFB by the Central Bank of Nigeria (CBN). MKOBO was conceived to help solve consumers’ need for ...

    Onsite
  • The Elevation Church logo

    Head, IT

    The Elevation ChurchLagos, Nigeria20 September

    The Elevation Church has been set up by God to develop its members as witnesses of Christ to the general public while empowering them to not only achieve the ...

    Onsite
  • Initiate International logo

    Mobile Architect

    Initiate Internationa..Lagos, Nigeria20 September

    Initiate International is a specialist recruitment agency for Digital Marketing, IT, Finance, Property, Sales, Online Gaming, Contact Centres, Office ...

    Onsite
  • NewGlobe logo

    Manager, IT Operations

    NewGlobeRivers, Nigeria20 September

    NewGlobe supports visionary governments to transform public education systems, the cornerstone of a prosperous, equitable, and peaceful society. With a ...

    Onsite
  • PZ Cussons logo

    Head of Category - Home Care

    PZ CussonsLagos, Nigeria20 September

    PZ Cussons Nigeria Plc is part of a multinational consumer goods business, PZ Cussons Plc. We manufacture and distribute some of the best loved brands in ...

    Onsite
  • International Energy Services Limited (IESL) logo

    Systems Administrator

    International Energy ..Lagos, Nigeria20 September

    International Energy Services Limited (IESL), established in 1990, is a specialist, multidisciplinary, energy services company that provides integrated, ...

    Onsite
  • IT Horizons Limited logo

    Senior Network Engineer (Networks/Collaborations)

    IT Horizons LimitedLagos, Nigeria19 September

    IT Horizons Ltd is a company with diverse talents and skills on existing, recent and upcoming technologies worldwide. We are a team of young, vibrant, ...

    Onsite
  • Canonical logo

    Lead Linux Kernel Engineer - Ubuntu

    CanonicalLagos, Nigeria19 September

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Remote
  • Vesti logo

    IT Support Officer

    VestiLagos, Nigeria19 September

    Vesti is the preferred platform for humans going global. Humans are on the move, but immigration processes, financial services are fragmented and cumbersome. ...

    Onsite
  • Julius Berger logo

    IT-System Administrator / IT-Coordinator

    Julius BergerAbuja, Nigeria19 September

    Julius Berger Nigeria Plc (Julius Berger) is a leading construction company offering integrated solutions and related services. Julius Berger specializes in ...

    Onsite
  • Julius Berger logo

    Team Leader IT Infrastructure

    Julius BergerAbuja, Nigeria19 September

    Julius Berger Nigeria Plc (Julius Berger) is a leading construction company offering integrated solutions and related services. Julius Berger specializes in ...

    Onsite
  • Julius Berger logo

    Head of IT

    Julius BergerAbuja, Nigeria19 September

    Julius Berger Nigeria Plc (Julius Berger) is a leading construction company offering integrated solutions and related services. Julius Berger specializes in ...

    Onsite
  • Xnet Security Technologies Limited logo

    Control Room Administrative Officer

    Xnet Security Technol..Lagos, Nigeria19 September

    XNet Security Technologies Ltd is an innovative & dynamic company that evolved from a team of dedicated professionals based in Europe and Nigeria. ...

    Onsite
  • Sahara Group logo

    IT Desktop Support Analyst

    Sahara GroupLagos, Nigeria19 September

    Sahara Group is a leading privately owned Power, Energy, Gas and Infrastructure Conglomerate established in 1996 with operating companies active in the ...

    Onsite
  • Ericsson logo

    S & R Solution Architect

    EricssonLagos, Abuja, Nigeria19 September

    Ericsson (Telefonaktiebolaget L. M. Ericsson) is a Swedish multinational provider of communications technology and services. The offering comprises services, ...

    Onsite
  • Ericsson logo

    S & R Solution Architect

    EricssonLagos, Abuja, Nigeria19 September

    Ericsson (Telefonaktiebolaget L. M. Ericsson) is a Swedish multinational provider of communications technology and services. The offering comprises services, ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.