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Networking and Tech Support Jobs in Nigeria (Page 38)

  • Union Diagnostic and Clinical Services Plc logo

    IT Specialist

    Union Diagnostic and ..Lagos, Edo, Ekiti, Plateau, Nigeria18 September

    Union Diagnostic and Clinical Services Plc (UDCS Plc) is a leading indigenous and homegrown company in the medical diagnostics and healthcare sector. With a ...

    Onsite
  • Union Diagnostic and Clinical Services Plc logo

    IT Specialist

    Union Diagnostic and ..Lagos, Edo, Ekiti, Plateau, Nigeria18 September

    Union Diagnostic and Clinical Services Plc (UDCS Plc) is a leading indigenous and homegrown company in the medical diagnostics and healthcare sector. With a ...

    Onsite
  • KingsPark College of Arts and Science logo

    Computer Teacher

    KingsPark College of ..Osun, Nigeria18 September

    KingsPark College of Arts and Science was jointly established by Omega Network Solutions Limited - United Kingdom & Omega Network Limited - Nigeria in ...

    Onsite
  • Ahmadu Bello University Teaching Hospital (ABUTH) logo

    Health Information Officer

    Ahmadu Bello Universi..Kaduna, Nigeria17 September

    The Ahmadu Bello University Teaching Hospital, formerly known as the Institute of Health, was established in 1968. The institute of health which transformed to ...

    Onsite
  • Stella Maris High School logo

    IT Manager

    Stella Maris High Sch..Abuja, Nigeria17 September

    An Educational School in AbujaJob Overview We are seeking a highly efficient and skilled IT Manager with expertise in both hardware and software management to ...

    Onsite
  • Sydani Group logo

    Communications Lead

    Sydani GroupAbuja, Nigeria17 September

    Sydani Initiative for International Development is a management consulting firm based in Abuja, Nigeria. With our team of experienced management consultants, ...

    Onsite
  • Met T&S logo

    IT Coordinator

    Met T&SRivers, Nigeria17 September

    Met T&S is a company of Maire Tecnimont Group operating in various commercial businesses and supplying superior procurement, commissioning, management and ...

    Onsite
  • Prime Atlantic Cegelec Nigeria (PACE) logo

    Computerized Maintenance Management Information System - CMIMS Engineer

    Prime Atlantic Cegele..Lagos, Nigeria17 September

    Prime Atlantic Limited is a wholly owned Nigerian Company dedicated to effecting development in the Nigerian Oil and gas industry. It was established in 2005 ...

    Onsite
  • Layer3 logo

    IT Support Systems Engineer

    Layer3Abuja, Nigeria17 September

    Layer3 is a network and enterprise solutions provider. We combine our knowledge of world-class technology solutions, in addition to our partnership with some ...

    Hybrid
  • George Houston Resources Limited logo

    Technical Officer

    George Houston Resour..Lagos, Nigeria17 September

    George Houston Resources Limited (GHR) assists organizations to achieve their corporate visions and objectives through integrated, strategic and ...

    Onsite
  • George Houston Resources Limited logo

    IT OPERATIONS OFFICER

    George Houston Resour..Lagos, Nigeria17 September

    George Houston Resources Limited (GHR) assists organizations to achieve their corporate visions and objectives through integrated, strategic and ...

    Onsite
  • Canonical logo

    Senior/Staff Engineer - Build & Release Infrastructure

    CanonicalLagos, Nigeria17 September

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Remote
  • Proten logo

    IT Infrastructure Engineer

    ProtenLagos, Nigeria17 September

    Proten is an international Human Capital Development firm that offers a wide range of Training, Coaching and Consulting services to individuals, small ...

    Onsite
  • Conclase Consulting logo

    Network Services Engineer

    Conclase ConsultingLagos, Nigeria17 September

    At Conclase Consulting, we provide top notch IT solutions and support services to help you transform your business into an Intelligent Enterprise, redefine the ...

    Onsite
  • InterSwitch logo

    Head, Information Systems Audit

    InterSwitchLagos, Nigeria17 September

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Hybrid
  • Glocient Hospitality logo

    ICT Officer

    Glocient HospitalityEkiti, Nigeria17 September

    Glocient Hospitality is a top-notch hospitality management company currently focused on transforming the Ikogosi Warm Springs and resort in Ekiti State into a ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.