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Hybrid Networking and Tech Support Jobs in Nigeria (Page 6)

View Hybrid networking and tech support jobs below.

  • Kuda Bank logo

    Information Systems Control Analyst

    Kuda BankLagos, Nigeria04 March

    Kuda is a full-service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the ...

    Hybrid
  • Conclase Consulting logo

    Technical Writers

    Conclase ConsultingLagos, Nigeria04 March

    At Conclase Consulting, we provide top notch IT solutions and support services to help you transform your business into an Intelligent Enterprise, redefine the ...

    Hybrid
  • FBN Holdings Plc logo

    Information Technology Intern

    FBN Holdings PlcLagos, Nigeria01 March

    FBN Holdings Plc. is the non-operating financial holding company of one of the largest banking and financial services organisations in Africa. A truly ...

    Hybrid
  • Access Bank logo

    IT Governance Analyst

    Access BankLagos, Nigeria29 February

    Access Bank Plc is a full service commercial Bank operating through a network of about 366 branches and service outlets located in major centres across ...

    Hybrid
  • Trusoft Limited logo

    Service Management Engineer / Service Engineer

    Trusoft LimitedLagos, Nigeria21 February

    Trusoft Limited is an indigenous software company, specialising in the design and development of software solutions. Trusoft has built its brand around ...

    Hybrid
  • Internet Solutions logo

    Network Support Engineer

    Internet SolutionsLagos, Nigeria19 February

    Internet Solutions Nigeria Limited (ISN) is a leading connectivity provider serving a diverse client base in various sectors in Nigeria. Since inception in ...

    Hybrid
  • Leatherback logo

    Application Support Engineer

    LeatherbackLagos, Nigeria16 February

    We are Leatherback, and we provide a single access point that empowers individuals and businesses to be truly global. We do this by building best-in-class ...

    Hybrid
  • Flutterwave logo

    Integration Engineer

    FlutterwaveLagos, Nigeria13 February

    Our mission is to power a new wave of prosperity across Africa. By enabling global digital payments on a continent that’s been largely cut off from the ...

    Hybrid
  • Hugo Technologies logo

    IT Operations Manager (Hybrid)

    Hugo TechnologiesLagos, Nigeria12 February

    As entrepreneurs ourselves, we understand the unique challenges startups face managing their rollercoaster growth. We’ve lived it. We know that even ...

    Hybrid
  • WaterAid logo

    Global IT Operations Manager

    WaterAidNigeria09 February

    With a population of over 150 million people, Nigeria is the most populous country in Africa. Political unrest, poor governance and corruption have led to ...

    Hybrid
  • Deloitte logo

    Category Manager- Technology and E-Business

    DeloitteLagos, Nigeria05 February

    Akintola Williams Deloitte is the Deloitte Touche Tohmatsu Limited (DTTL) member firm in Nigeria and the oldest indigenous professional services firm in ...

    Hybrid
  • Phillips Consulting logo

    Information Security and IT Governance Consultant

    Phillips ConsultingLagos, Nigeria30 January

    Welcome to Phillips Consulting Limited. We are a leading business management consulting practice serving clients across Africa. We work in all major sectors of ...

    Hybrid
  • Airtel logo

    Business Support System Engineer

    AirtelLagos, Nigeria30 January

    Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. With headquarters in New Delhi, ...

    Hybrid
  • Internet Solutions logo

    Wireless Engineer / Rigger

    Internet SolutionsLagos, Nigeria29 January

    Internet Solutions Nigeria Limited (ISN) is a leading connectivity provider serving a diverse client base in various sectors in Nigeria. Since inception in ...

    Hybrid
  • Hugo Technologies logo

    IT Operations Manager

    Hugo TechnologiesLagos, Nigeria22 January

    As entrepreneurs ourselves, we understand the unique challenges startups face managing their rollercoaster growth. We’ve lived it. We know that even ...

    Hybrid
  • Nigeria Solidarity Support Fund (NSSF) logo

    Web & IT Intern

    Nigeria Solidarity Su..Lagos, Nigeria22 January

    Nigeria Solidarity Support Fund (NSSF) is an innovative platform for resource mobilization. Primarily established to supplement efforts to mitigate the adverse ...

    Hybrid

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.