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Networking and Tech Support Jobs in Lagos (Page 122)

View Networking and Tech Support jobs in Lagos below.

  • Alan & Grant logo

    Chief Technology Officer

    Alan & GrantLagos, Nigeria17 January

    Alan & Grant, is a Human Resources and Business Advisory firm. By combining creative and strategic minds, we co-create relevant and impactful solutions to ...

    Onsite
  • First Bank logo

    Senior Analyst, Enterprise Application and Workflow

    First BankLagos, Nigeria17 January

    First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 ...

    Onsite
  • MTN Nigeria logo

    Engineer - Signalling Technology Operations

    MTN NigeriaLagos, Nigeria17 January

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • Gabi Williams Alzheimer's Foundation (GWAF) logo

    Technical Assistant

    Gabi Williams Alzheim..Lagos, Nigeria17 January

    In 2015, the World Alzheimer's Report highlighted the growing challenges of dementia in Sub Saharan Africa countries like Nigeria. These included desperately ...

    Onsite
  • PZ Cussons logo

    IT Service Support Manager- Wilmar

    PZ CussonsLagos, Nigeria17 January

    PZ Cussons Nigeria Plc is part of a multinational consumer goods business, PZ Cussons Plc. We manufacture and distribute some of the best loved brands in ...

    Onsite
  • PalmPay logo

    Senior Channel Operations Specialist

    PalmPayLagos, Nigeria17 January

    At PalmPay, we want to provide a financial ecosystem that is open to as many people as possible, and that’s why the only requirement to access financial ...

    Onsite
  • Unified Payment Services Limited logo

    Network Infrastructure Presales Engineer

    Unified Payment Servi..Lagos, Nigeria17 January

    About the job In this Network Infrastructure Presales Engineer role, you will be responsible for providing technical expertise and support during the ...

    Onsite
  • Vincintore Limited logo

    IT Engineer

    Vincintore LimitedLagos, Nigeria17 January

    Requirements Candidates should possess a Degree in relevant field Must have 3 - 5 years experience ...

    Onsite
  • First Bank logo

    Category Analyst (Technology)

    First BankLagos, Nigeria17 January

    First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 ...

    Onsite
  • MTN Nigeria logo

    Manager - Core Network Planning

    MTN NigeriaLagos, Nigeria17 January

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • Green Africa logo

    IT Systems Support (gTern)

    Green AfricaLagos, Nigeria16 January

    Green Africa is a Lagos-based airline with a mission to be the quality airline that will better connect people and resources in Nigeria, and further, open up ...

    Onsite
  • The People Practice logo

    Digital-Commerce Growth Lead

    The People PracticeLagos, Abuja, Nigeria16 January

    The People Practice is a People, Culture and Tech-focused HR solutions company which helps startups and small businesses scale, and accelerate impact by ...

    Onsite
  • Unified Payment Services Limited logo

    Group Head, Technology (UP Digital)

    Unified Payment Servi..Lagos, Nigeria16 January

    UP® otherwise known as Unified Payment Services Limited is Nigeria’s premier Payments & Financial Technology company founded in 1997 by a ...

    Onsite
  • Hyprops Nigeria Limited logo

    IT Support Officer

    Hyprops Nigeria Limit..Lagos, Nigeria16 January

    Hyprops Nigeria Limited is a fully-owned Nigerian company which has provided oilfield support services to the oil and gas industry in Nigeria since 1997. At ...

    Onsite
  • Prosperis Holdings Company Limited logo

    Group Head, Information Technology

    Prosperis Holdings Co..Lagos, Nigeria16 January

    Prosperis Holdings is a Nigerian-based company incorporated in July 2005 and commenced operations in 2006. In addition to our focus on venture capital and ...

    Onsite
  • RightCom logo

    IT Help Desk Specialist

    RightComLagos, Nigeria16 January

    RightCom is a cloud-based software company founded in April 2013. We provide customer experience management service and a complementary suite of enterprise ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.