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Networking and Tech Support Jobs in Lagos (Page 124)

View Networking and Tech Support jobs in Lagos below.

  • Rome Business School Nigeria logo

    ICT Officer

    Rome Business School ..Lagos, Nigeria12 January

    Rome Business School Nigeria, a satellite campus of the Rome Business School based in Rome, Italy is a managerial training and research institute of excellence ...

    Onsite
  • US Embassy logo

    Telecommunications Technician

    US EmbassyLagos, Nigeria12 January

    A diplomatic mission is a group of people from one state or an international inter-governmental organisation (such as the United Nations) present in another ...

    Onsite
  • Victoria Water Services Limited logo

    Hardware IT Support

    Victoria Water Servic..Lagos, Nigeria12 January

      Victoria Water Services Limited (VWSL) is the first private water company in Nigeria. We commenced operations in 1990, by providing high-quality potable ...

    Onsite
  • Tek Experts logo

    Technical Support Engineer - Azure Networking

    Tek ExpertsLagos, Nigeria12 January

    Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. ...

    Onsite
  • Rand Merchant Bank logo

    Chief Information Security Officer

    Rand Merchant BankLagos, Nigeria12 January

    Rand Merchant Bank (RMB), a division of FirstRand Bank Limited, is a leading African corporate and investment bank and part of one of the largest financial ...

    Onsite
  • Genese Solution logo

    Tech Lead – Nigeria

    Genese SolutionLagos, Nigeria12 January

    Genese Solution is a Value IT Consulting Company committed to helping organizations worldwide optimize their IT operations and cost management, harness ...

    Onsite
  • Promethean Consulting logo

    IT Engineering Intern

    Promethean ConsultingLagos, Nigeria12 January

    Promethean Consulting is a firm focused on providing enterprise class solutions and support to small and medium size organizations. We began business as ...

    Onsite
  • Bisedge logo

    IT Help Desk Officer

    BisedgeLagos, Nigeria12 January

    Bisedge provides full-outsourcing solutions for material handling equipment (MHE), which includes forklifts and other MHE, full-maintenance package as well as ...

    Onsite
  • Aspom Travel Agency logo

    Graduate Trainee

    Aspom Travel AgencyLagos, Nigeria12 January

    Aspom Travel Agency is a great travel deal company incorporated on the 2nd of February 2012 to provide support to people who wants to travel to any country in ...

    Onsite
  • People Capacity Management logo

    IT Support Officer

    People Capacity Manag..Lagos, Nigeria11 January

    People Capacity Management is a human resources and management consulting firm located in Lagos, Nigeria. We provide services, expertise and resources to both ...

    Onsite
  • Manuchar logo

    Information Technology Support Officer

    ManucharLagos, Nigeria11 January

    Manuchar is a global trading, logistics and distribution company headquartered in Antwerp (Belgium). We operate in over 140 locations and have our own people ...

    Onsite
  • Microsoft logo

    Technology Specialist - Azure Infrastructure

    MicrosoftLagos, Nigeria11 January

    Microsoft Corporation is an American multinational corporation headquartered in Redmond, Washington, that develops, manufactures, licenses, supports and sells ...

    Onsite
  • Coronation Insurance plc logo

    IT Network Engineer

    Coronation Insurance ..Lagos, Nigeria11 January

    Coronation Insurance plc.(NSE - Coronation Insurance; Bloomberg - Coronation Insurance:NL) is a leading West African full line insurance company offering a ...

    Onsite
  • Dahua Technology logo

    CCTV Technical Support Engineer

    Dahua TechnologyLagos, Nigeria11 January

    Dahua Technology is a world-leading video-centric smart IoT solution and service provider. Based on technological innovations, Dahua Technology offers ...

    Onsite
  • Coaching, Consulting & Allied Services (CCAS) logo

    Head, Innovation and Technology

    Coaching, Consulting ..Lagos, Nigeria10 January

    Coaching Consulting and Allied Services(CCAS) is an Accredited Management Training firm, duly certified by the Centre for Management Development and the ...

    Onsite
  • Verraki logo

    SAP SME / Delivery Manager

    VerrakiLagos, Nigeria10 January

    Verraki is a proudly African company partnering with enterprises and governments to accelerate the development and transformation of Africa by providing ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.