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Networking and Tech Support Jobs in Lagos (Page 148)

View Networking and Tech Support jobs in Lagos below.

  • Infinion Technologies logo

    Modern Workplace Admin

    Infinion TechnologiesLagos, Nigeria30 October, 2023

    Infinion Technologies - We are a technology and business solutions Company established with the objective of providing world class solutions to Enterprise ...

    Onsite
  • Infinion Technologies logo

    Cloud Infrastructure Engineer

    Infinion TechnologiesLagos, Nigeria30 October, 2023

    Infinion Technologies - We are a technology and business solutions Company established with the objective of providing world class solutions to Enterprise ...

    Onsite
  • Seven Up Bottling Company logo

    IT Service Desk Analyst

    Seven Up Bottling Com..Lagos, Nigeria30 October, 2023

    Created by the Howdy Corporation in St. Louis, MO, 7UP was an optimistic venture from the very start. After great success with the Howdy Orange drink, company ...

    Onsite
  • Jumia Nigeria logo

    IT Intern

    Jumia NigeriaLagos, Nigeria30 October, 2023

    Jumia is your number one Online Shopping solution in Nigeria. There is an online electronic store where you can purchase all your electronics, as well as ...

    Onsite
  • CarePoint Hospitals Limited logo

    IT Officer

    CarePoint Hospitals L..Lagos, Nigeria30 October, 2023

    CarePoint Hospitals is a chain of health facilities focused on providing a quality-filled and customer-centered experience for our patients. Being one of the ...

    Onsite
  • IpNX Nigeria Limited logo

    Telecom Network Engineer

    IpNX Nigeria LimitedLagos, Nigeria30 October, 2023

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • Compovine Technologies logo

    Linux Server Administrator

    Compovine Technologie..Lagos, Nigeria30 October, 2023

    The Board of Directors consists of the Chairman, Managing Director/Chief Executive Officer, three Executive Directors, one Non-Executive Director, Heads of ...

    Onsite
  • Compovine Technologies logo

    ERP Administrator

    Compovine Technologie..Lagos, Nigeria30 October, 2023

    The Board of Directors consists of the Chairman, Managing Director/Chief Executive Officer, three Executive Directors, one Non-Executive Director, Heads of ...

    Onsite
  • Stretchit Concept Limited logo

    I.T Officer

    Stretchit Concept Lim..Lagos, Nigeria30 October, 2023

    Principal Accountabilities Resolving IT support requests from employees Answering employee questions regarding computer systems Gathering and analyzing data ...

    Onsite
  • Tranter IT Infrastructure Services Limited logo

    IT End User Support

    Tranter IT Infrastruc..Lagos, Nigeria30 October, 2023

    TITIS is Tranter IT Infrastructure Services Limited, it is a spin-off of Tranter International Company. Tranter International Company was incorporated in ...

    Onsite
  • Stanbic IBTC logo

    Enterprise Architecture Officer

    Stanbic IBTCLagos, Nigeria30 October, 2023

    Stanbic IBTC Holdings PLC is a full service financial services group with a clear focus on three main business pillars - Corporate and Investment Banking, ...

    Onsite
  • Don Quester Consulting logo

    Technical Support Officer (Mobile Industry)

    Don Quester Consultin..Lagos, Nigeria27 October, 2023

    Don Quester Consulting specializes in Human Capital Development Services, management Consulting Organization. We offer bespoke- interventions focused on ...

    Onsite
  • MTN Nigeria logo

    Head of Technology - CTIO

    MTN NigeriaLagos, Nigeria27 October, 2023

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • Zeta-Web Nigeria Limited logo

    Information Technology Support Engineer

    Zeta-Web Nigeria Limi..Lagos, Nigeria27 October, 2023

    Zeta-Web Nigeria Limited is an ICT firm with significant expertise in designing deploying and managing technology solutions in Nigeria and across Africa.We ...

    Onsite
  • FiberOne Broadband logo

    E-Channels and Application Support Officer

    FiberOne BroadbandLagos, Nigeria27 October, 2023

    Fiber means better, faster Internet Our Home fiber (FTTH) service offers you the fastest home internet at a cheap rate. Enjoy a whole new way of connecting to ...

    Onsite
  • IHS Towers logo

    Manager, Regional Technical Operations

    IHS TowersLagos, Nigeria26 October, 2023

    For 15 years we have been building and managing telecommunications towers that are the essential backbone of mobile telecommunications in Africa - the leapfrog ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.