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Networking and Tech Support Jobs in Lagos (Page 147)

View Networking and Tech Support jobs in Lagos below.

  • Cardinal Torch Company Limited logo

    Graphic Designer/Business Support

    Cardinal Torch Compan..Lagos, Nigeria24 January, 2024

    The Cardinal Torch Company Limited is a Group Holding Company which specializes in all areas of Agriculture and Oil & Gas with an Independent Co-operative ...

    Onsite
  • Alfred & Victoria Associates logo

    End-user Support Officer

    Alfred & Victoria..Lagos, Nigeria24 January, 2024

    Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high ...

    Onsite
  • Tranter IT Infrastructure Services Limited logo

    Sharepoint & Power Automate Support

    Tranter IT Infrastruc..Lagos, Nigeria24 January, 2024

    TITIS is Tranter IT Infrastructure Services Limited, it is a spin-off of Tranter International Company. Tranter International Company was incorporated in ...

    Onsite
  • Canonical logo

    Cloud Support Engineer

    CanonicalLagos, Nigeria24 January, 2024

    Canonical - We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world's most ...

    Remote
  • Dangote logo

    SAP Support Officer (Human Resources Management)

    DangoteLagos, Nigeria24 January, 2024

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • Microsoft logo

    Technical Program Manager - Interns

    MicrosoftLagos, Nigeria24 January, 2024

    Microsoft Corporation is an American multinational corporation headquartered in Redmond, Washington, that develops, manufactures, licenses, supports and sells ...

    Onsite
  • Halogen Group logo

    Control Room Supervisor

    Halogen GroupLagos, Nigeria24 January, 2024

    Halogen Group formerly known as Halogen Security Company Limited is the leading Security Solutions Provider in West Africa. We continually focus on delivering ...

    Onsite
  • Ikeja Electricity Distribution Company logo

    IT Risk & Control Manager

    Ikeja Electricity Dis..Lagos, Nigeria24 January, 2024

    Buoyed by a mission to redefine customer experience and be the provider of choice wherever energy is consumed, Ikeja Electricity Distribution Plc (Ikeja ...

    Onsite
  • Andersen logo

    Senior Associate, Technology Advisory

    AndersenLagos, Nigeria24 January, 2024

    Andersen is an independent tax and business advisory firm with a worldwide presence through the member firms and collaborating firms of Andersen Global. We ...

    Onsite
  • Ash Nelson Partners Limited logo

    IT Service Delivery Manager

    Ash Nelson Partners L..Lagos, Nigeria24 January, 2024

    Ash Nelson Partners Limited (�ANP�) is a technology company with a key focus on solving Cyber Security, and Cyber Fraud problems for Financial and ...

    Onsite
  • La Roche Nigeria Limited logo

    IT Administrator

    La Roche Nigeria Limi..Lagos, Nigeria23 January, 2024

    LA ROCHE EQUIPMENT NIGERIA LIMITED is incorporated in Nigeria and began its operation in 2004. It is a subsidiary of the internationally renowned "Societe ...

    Onsite
  • IpNX Nigeria Limited logo

    Telecom Network Monitoring System Engineer

    IpNX Nigeria LimitedLagos, Nigeria23 January, 2024

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • IpNX Nigeria Limited logo

    Telecom Network Engineer

    IpNX Nigeria LimitedLagos, Nigeria23 January, 2024

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • Stanbic IBTC logo

    IT Release Management Officer

    Stanbic IBTCLagos, Nigeria23 January, 2024

    Stanbic IBTC Holdings PLC is a full service financial services group with a clear focus on three main business pillars - Corporate and Investment Banking, ...

    Onsite
  • Lagos Chamber of Commerce and Industry logo

    Senior Trade Promotion Officer

    Lagos Chamber of Comm..Lagos, Nigeria22 January, 2024

    The Lagos Chamber of Commerce and Industry was established for the promotion and protection of Trade and Industry and to represent and express the opinion of ...

    Onsite
  • Hugo Technologies logo

    IT Operations Manager

    Hugo TechnologiesLagos, Nigeria22 January, 2024

    As entrepreneurs ourselves, we understand the unique challenges startups face managing their rollercoaster growth. We’ve lived it. We know that even ...

    Hybrid

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.