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Networking and Tech Support Jobs in Lagos (Page 43)

View Networking and Tech Support jobs in Lagos below.

  • HRLeverage Africa logo

    IT / Web Personnel

    HRLeverage AfricaLagos, Nigeria08 July

    HRLeverage Africa is an HR, Outsourcing and Recruitment Service Provider. As a company, we deliver excellent spectrum of HR Business Solutions through a ...

    Onsite
  • Wragby Business Solutions and Technologies Limited logo

    Business Process Automation (BPA) Lead

    Wragby Business Solut..Lagos, Nigeria08 July

    We empower our customers to fully optimise day-to-day operational tasks by providing best-in-class business and technology solutions, embrace innovation, ...

    Onsite
  • Microsoft logo

    Technology Specialist - Copilot

    MicrosoftLagos, Nigeria08 July

    Microsoft Corporation is an American multinational corporation headquartered in Redmond, Washington, that develops, manufactures, licenses, supports and sells ...

    Hybrid
  • Microsoft logo

    Solution Area Specialist - Azure Infrastructure

    MicrosoftLagos, Nigeria08 July

    Microsoft Corporation is an American multinational corporation headquartered in Redmond, Washington, that develops, manufactures, licenses, supports and sells ...

    Hybrid
  • Cowries Craft Business Consulting logo

    Printing Supervisor

    Cowries Craft Busines..Lagos, Nigeria08 July

    Cowries Craft is a professional firm that delivers excellent Management, and Tax consulting services to our clients. We provide bespoke services by tailoring ...

    Onsite
  • IHS Towers logo

    Senior Manager, IT Projects

    IHS TowersLagos, Nigeria08 July

    For 15 years we have been building and managing telecommunications towers that are the essential backbone of mobile telecommunications in Africa - the leapfrog ...

    Onsite
  • Vincintore Limited logo

    ICT Officer

    Vincintore LimitedLagos, Nigeria06 July

    Responsibilities Analysing information and understanding the organisation's specific communication needs Consulting with ICT specialists to determine an ...

    Onsite
  • Swift Networks logo

    Senior Network Engineer

    Swift NetworksLagos, Nigeria05 July

    Our company, Swift Networks is an Indigenous Internet Service Provider Company with outlets spread all over Lagos State. Our core services are the provision of ...

    Onsite
  • Alfred & Victoria Associates logo

    Technical Architect

    Alfred & Victoria..Lagos, Abuja, Nigeria05 July

    Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high ...

    Onsite
  • Alfred & Victoria Associates logo

    End-User Support Officer

    Alfred & Victoria..Lagos, Nigeria05 July

    Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high ...

    Onsite
  • LEAD Enterprise Support Company Limited logo

    Head, Management Information System Lead

    LEAD Enterprise Suppo..Lagos, Nigeria05 July

    LEAD Enterprise Support Company Limited is a foremost Human Resources Solutions organization with many years of cumulative experience and expertise. We are ...

    Onsite
  • PressOne Africa logo

    Systems Engineer (C/C++)

    PressOne AfricaLagos, Nigeria05 July

    PressOne Africa is an early-stage startup helping entrepreneurs retain their customers, through a centralised voice communication platform. We are on a mission ...

    Onsite
  • MTN Nigeria logo

    Manager - Service Operations

    MTN NigeriaLagos, Nigeria05 July

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • Canonical logo

    Engineering Manager - Snap Store & Charmhub

    CanonicalLagos, Nigeria05 July

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Remote
  • Canonical logo

    Systems Integrations Engineering Manager

    CanonicalLagos, Nigeria05 July

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Remote
  • Canonical logo

    Linux Kernel Engineer

    CanonicalLagos, Nigeria05 July

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Remote

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.