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Networking and Tech Support Jobs in Lagos (Page 45)

View Networking and Tech Support jobs in Lagos below.

  • Babban Gona logo

    Technology

    Babban GonaLagos, Nigeria06 August

    Babban Gona, which means "Great Farm" in the Hausa language, is a social enterprise organization that provides support for smallholder farmers in ...

    Onsite
  • MTN Nigeria logo

    Engineer - Benchmark and Measurement

    MTN NigeriaLagos, Nigeria06 August

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • 4 Quarters Consultants Limited logo

    IT Officer

    4 Quarters Consultant..Lagos, Nigeria06 August

    We are widely valued for providing our clients with ISO Consultancy Services. Rendered by diligent professionals, these offered services are appreciated for ...

    Onsite
  • CWG Plc logo

    Senior Network Engineer

    CWG PlcLagos, Nigeria06 August

    CWG Plc shall deliver ICT Solutions that will add value to our customer’s operation, meet and exceed our customer’s expectation and we shall ...

    Onsite
  • Talent Place logo

    IT / Customer Care Specialist

    Talent PlaceLagos, Nigeria06 August

    Description In this role, you will be responsible for providing exceptional customer service while also managing our IT systems and ensuring smooth ...

    Onsite
  • Tranter IT Infrastructure Services Limited logo

    IT Support Officer - Marina and Festac

    Tranter IT Infrastruc..Lagos, Nigeria06 August

    TITIS is Tranter IT Infrastructure Services Limited, it is a spin-off of Tranter International Company. Tranter International Company was incorporated in ...

    Onsite
  • Proforce Limited logo

    Head of Satellite Communication Systems

    Proforce LimitedLagos, Nigeria05 August

    PROFORCE LIMITED was incorporated in 2008 as a total defence solution provider specializing in armoured vehicles and personal protection. The company’s ...

    Onsite
  • Promasidor logo

    ICT Helpdesk Supervisor

    PromasidorLagos, Nigeria05 August

    Promasidor was founded in 1979 by Robert Rose, who left the United Kingdom in 1957 for Zimbabwe to pursue his African dream. As Chairman of Allied Lyons Africa ...

    Onsite
  • Primera Africa Finance Group logo

    Senior System Network Administrator

    Primera Africa Financ..Lagos, Nigeria05 August

    Primera Africa Finance Group is a financial services firm that provides a range of services to clients across the African continent. Our goal is to provide ...

    Onsite
  • Filmhouse Cinemas Limited logo

    IT Support Officer

    Filmhouse Cinemas Lim..Lagos, Nigeria05 August

    Filmhouse Limited is a dynamic film exhibition company. Our expertise are in the areas of: (A) Cinema operation: we Manage sites; Own sites (B) Consultancy for ...

    Onsite
  • Dangote logo

    Service Delivery Lead

    DangoteLagos, Nigeria05 August

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • Dangote logo

    Information Security Manager

    DangoteLagos, Nigeria05 August

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • Dangote logo

    IT Compliance Specialist

    DangoteLagos, Nigeria05 August

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • Dangote logo

    IT Application Specialist

    DangoteLagos, Nigeria05 August

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • LOPTERRA logo

    Operations Intern

    LOPTERRALagos, Nigeria03 August

    Lopterra leaders empower the business by investing in experienced professionals skilled to provide the core of our services, with a leadership influence that ...

    Onsite
  • Kuda Bank logo

    Information Systems Control Analyst

    Kuda BankLagos, Nigeria02 August

    Kuda is a full-service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the ...

    Hybrid

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.