datatrota
Signup Login
Home Jobs Blog

Networking and Tech Support Jobs in Lagos (Page 44)

View Networking and Tech Support jobs in Lagos below.

  • Eat'N'Go Limited logo

    IT Support Intern

    Eat'N'Go LimitedLagos, Nigeria07 August

    Eat'N'Go is a restaurant group on a mission to become the premier food operator in Africa. We bring Africans the best brands of: QSR (Quick Service Restaurant) ...

    Onsite
  • mDoc Healthcare logo

    Tech Whisperers

    mDoc HealthcareLagos, Nigeria07 August

    We are a Telehealth information and technology firm primarily focused on Sub-Saharan Africa. We work at the intersection of patients and service providers to ...

    Onsite
  • Canonical logo

    Engineering Manager- Ceph & Distributed Storage

    CanonicalLagos, Nigeria07 August

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Onsite
  • Canonical logo

    Engineering Manager - Snapd

    CanonicalLagos, Nigeria07 August

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Remote
  • Bridgegap Consults Limited logo

    Senior Technical Assistant (Operations)

    Bridgegap Consults Li..Lagos, Nigeria07 August

    Bridgegap Consults Limited has been providing multidisciplinary professional service to both local and international organizations since 2008. Our vision is to ...

    Onsite
  • Brainpoint Schools International logo

    Computer Studies Teacher

    Brainpoint Schools In..Lagos, Nigeria07 August

    For 20 years now, we have consistently held a tradition of a dynamic and result oriented child guidance, mentoring and education.Requirement Interested ...

    Onsite
  • Yassir logo

    Staff / Lead Backend Engineer (Nodejs) - FS

    YassirLagos, Nigeria07 August

    Yassir is the leading super App for on demand and payment services in the Maghreb region set to changing the way daily services are provided. It currently ...

    Remote
  • IpNX Nigeria Limited logo

    System Analyst Developer

    IpNX Nigeria LimitedLagos, Nigeria07 August

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • Renmoney logo

    Site Reliability Engineer

    RenmoneyLagos, Nigeria07 August

    At Renmoney, we believe finance should be simple, useful and accessible to everyone. That’s what makes us really passionate about leveraging data driven ...

    Hybrid
  • IpNX Nigeria Limited logo

    Solution and Research Engineer

    IpNX Nigeria LimitedLagos, Nigeria06 August

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • IpNX Nigeria Limited logo

    Team Lead, Data Center Operations

    IpNX Nigeria LimitedLagos, Nigeria06 August

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • Microinventor logo

    IT Student / Corps Members (Electronics / Computer Engineering / Mechatronics)

    MicroinventorLagos, Nigeria06 August

    MicroInventor is dedicated to inspiring African schoolchildren to become tomorrow’s inventors. We’re democratizing STEM education in Nigeria and helping ...

    Onsite
  • Bosak Microfinance Bank Limited logo

    Senior IT Officer

    Bosak Microfinance Ba..Lagos, Nigeria06 August

    Bosak Microfinance Bank Limited was incorporated in December 2009 with the business objective of providing financial service to micro clients who were excluded ...

    Onsite
  • Prime Montessori School logo

    ICT Coding Teacher

    Prime Montessori Scho..Lagos, Nigeria06 August

    Prime Montessori Nursery and Primary School (PMS) is not just one of those private schools which came to rescue several thousands of school age children, but ...

    Onsite
  • KIA Motors logo

    IT Officer

    KIA MotorsLagos, Nigeria06 August

    From its very humble beginnings as a manufacturer of bicycle parts by hand on the outskirt of Seoul, Korea, Kia Motors has emerged as the driving force behind ...

    Onsite
  • GVA Partners logo

    IT Security Analyst

    GVA PartnersLagos, Nigeria06 August

    Growth in Value Alliance (GV Alliance) Partners is a business advisory and market intelligence services firm. Our objectives are to assist organizations to ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.