datatrota
Signup Login
Home Jobs Blog

Networking and Tech Support Jobs in Lagos (Page 55)

View Networking and Tech Support jobs in Lagos below.

  • Amazon Energy Limited logo

    ICT Support Officer

    Amazon Energy LimitedLagos, Nigeria07 June

    We are a leader in the provision of innovative Integrated Energy Services, primarily to the Power and Oil & Gas sectors. We also have strategic interests ...

    Onsite
  • ARM Hold Co. logo

    Core Banking Application & Database Manager

    ARM Hold Co.Lagos, Nigeria07 June

    ARM Life formerly CrystaLife Assurance Plc. is the insurance subsidiary of Asset & Resource Management Company Ltd (ARM). Its parent company, ARM is one of ...

    Onsite
  • Infytel Communications logo

    MSSQL Database Administrator

    Infytel Communication..Lagos, Nigeria07 June

    Infytel Communications Ltd. is a leading information technology company that specializes in providing industry-focused solutions integrated with leading-edge ...

    Onsite
  • Sifax Group logo

    Corporate Communications Officer

    Sifax GroupLagos, Nigeria07 June

    Sifax group is a multinational conglomerate with multidimensional operations. The group’s head office is at Apapa, Lagos nigeria. It has branches in ...

    Onsite
  • Willers Solutions logo

    Fiber Engineer Infrastructure Team Lead

    Willers SolutionsLagos, Nigeria07 June

    We are a fast paced business management solutions firm with an array of value offerings to Corporate organisations. We work in all major sectors of the economy ...

    Onsite
  • Termii logo

    Site Reliability Engineer

    TermiiLagos, Nigeria06 June

    Termii is a communications platform that allows African businesses to send messages to anyone across SMS, email, voice, and instant messaging channels. With ...

    Onsite
  • International Facilities Services Limited - IFS logo

    IT Systems Admin Officer

    International Facilit..Lagos, Nigeria06 June

    IFS is an international facilities management company operating global standards to wide range of clients in Nigeria, Ghana, South Africa and the Middle East. ...

    Onsite
  • DM Holdings logo

    IT Support Staff (Software)

    DM HoldingsLagos, Nigeria06 June

    DM Holdings (DMH) is a Conglomerate of companies with vast interests in Entertainment and Media business. With each of the subsidiaries’ enviable track ...

    Onsite
  • Food Concepts Plc logo

    IT Enterprise Associate

    Food Concepts PlcLagos, Nigeria06 June

    Food Concepts commenced operations in 2001. From inception, our aim has been clear-cut and focused: to revolutionise the food sector in West Africa and to ...

    Onsite
  • Vincintore Limited logo

    ICT Officer

    Vincintore LimitedLagos, Nigeria06 June

    Responsibilities Install, configure, and maintain hardware and software components of our ICT infrastructure, including servers, networks, and peripherals. ...

    Onsite
  • Canonical logo

    Linux Software Engineering Manager - Ubuntu

    CanonicalLagos, Nigeria06 June

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Onsite
  • IpNX Nigeria Limited logo

    Entry Level Network Engineer

    IpNX Nigeria LimitedLagos, Nigeria06 June

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • Chanelle Microfinance Bank logo

    Head IT / E-Business

    Chanelle Microfinance..Lagos, Nigeria06 June

    Chanelle Microfinance Bank Limited is a State licensed microfinance bank. Our business focus is to provide financial inter-mediation and advisory to ...

    Onsite
  • IpNX Nigeria Limited logo

    Fiber Operations Quality Assurance & Quality Control Lead

    IpNX Nigeria LimitedLagos, Nigeria06 June

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • Pulse NG logo

    Design Lead

    Pulse NGLagos, Nigeria06 June

    Pulse.ng is Nigeria's popular news platform online highlighting the entertainment, style, and news that are part of and the West African DNA.Key ...

    Onsite
  • Northwest Petroleum & Gas Company Limited logo

    IT Business Analyst

    Northwest Petroleum &..Lagos, Nigeria06 June

    Every big achievement starts with a vision. The vision behind Northwest Petroleum & Gas Company Limited is about a team with passion and commitment, whose ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.