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Networking and Tech Support Jobs in Lagos (Page 54)

View Networking and Tech Support jobs in Lagos below.

  • Africa Prudential Registrars Plc logo

    Network Systems and Cloud Engineer

    Africa Prudential Reg..Lagos, Nigeria15 July

    Africa Prudential Registrars Plc ("APR") is a technology-driven Capital Market Investment Mediator [CMIM]. The company was a fully owned subsidiary ...

    Onsite
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Business Information Security Officer

    Moniepoint Inc. (Form..Lagos, Nigeria15 July

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Remote
  • HRLeverage Africa logo

    IT / Web Officer

    HRLeverage AfricaLagos, Nigeria13 July

    HRLeverage Africa is an HR, Outsourcing and Recruitment Service Provider. As a company, we deliver excellent spectrum of HR Business Solutions through a ...

    Onsite
  • Sopex Hitech Services Limited logo

    Gravure Printing Operator

    Sopex Hitech Services..Lagos, Nigeria12 July

    At Sopex, we have established ourselves as one of the reputed company in Nigeria engaged in supplying precision engineered machines for dairy industry, ...

    Onsite
  • Stella Maris High School logo

    IT Manager

    Stella Maris High Sch..Lagos, Nigeria12 July

    An Educational School in AbujaSummary We are looking for an IT Manager to be responsible and accountable for the smooth running of our computer systems within ...

    Onsite
  • Parkway Project Limited logo

    Information Security Administrator

    Parkway Project Limit..Lagos, Nigeria12 July

    Parkway is a leading financial technology provider creating modern banking experiences, proudly developed by Africans and delivered through Africa’s ...

    Onsite
  • Enov8 Solutions Limited logo

    System Admin and Service Delivery Officer

    Enov8 Solutions Limit..Lagos, Nigeria12 July

    Enov8 Solutions was established in 2018 with head office in Lagos Nigeria . We are a software development focused company with the believe that business ...

    Onsite
  • Canonical logo

    Linux Desktop Support Associate

    CanonicalLagos, Nigeria12 July

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Remote
  • Sterling Asset Managements & Trustees Ltd logo

    Systems Auditor

    Sterling Asset Manage..Lagos, Nigeria12 July

    Associated Asset Managers Limited (AAML) was licensed in June 2006 as a wholly owned subsidiary of Associated Discount House who recently divested, based on ...

    Onsite
  • Visa Incorporated logo

    Network Partner Management – Partner Acquirer & Manager

    Visa IncorporatedLagos, Nigeria12 July

    Visa is a global payments technology company that connects consumers, businesses, banks and governments in more than 200 countries and territories, enabling ...

    Onsite
  • LOPTERRA logo

    Communication Officer

    LOPTERRALagos, Nigeria11 July

    Lopterra leaders empower the business by investing in experienced professionals skilled to provide the core of our services, with a leadership influence that ...

    Onsite
  • Enov8 Solutions Limited logo

    Head of Technology

    Enov8 Solutions Limit..Lagos, Nigeria11 July

    Enov8 Solutions was established in 2018 with head office in Lagos Nigeria . We are a software development focused company with the believe that business ...

    Onsite
  • Token Metrics logo

    Crypto Engineering Manager

    Token MetricsLagos, Nigeria11 July

    Token Metrics provides AI-based cryptocurrency ratings and price predictions. Our customers leverage our professional analysts, analytics, and artificial ...

    Remote
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    IT Governance Risk and Compliance Analyst

    Moniepoint Inc. (Form..Lagos, Nigeria11 July

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Remote
  • Wellspring College logo

    ICT Manager

    Wellspring CollegeLagos, Nigeria11 July

    WELLSPRING COLLEGE is a model school established by astute and seasoned academics and educational administrators who commonly share the vision of returning ...

    Onsite
  • KPMG logo

    Platform Lead (West Africa)

    KPMGLagos, Nigeria11 July

    KPMG is one of the largest professional services companies in the world and one of the Big Four auditors, along with Deloitte, EY and PwC. Its global ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.