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Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 24)

View networking and tech support Mid-level jobs below.

  • The West African Centre for Public Health and Development (WACPHD) logo

    IT / Health Informatics Officer

    The West African Cent..Abuja, Nigeria23 July, 2024

    The West African Centre for Public Health and Development (WACPHD) is a non-governmental organization working on Improving health equity through sustained ...

    Onsite
  • The Source Computers Limited logo

    Technical Engineer

    The Source Computers ..Lagos, Nigeria22 July, 2024

    TSC is one of the fastest growing IT companies in Nigeria since its inception in 2001 and has recorded tremendous turnover since its existence in the IT ...

    Onsite
  • Noemdek Limited logo

    Chief Technology Officer (CTO)

    Noemdek LimitedLagos, Nigeria22 July, 2024

    Noemdek's advisory practice was established to support international strategic advisory firms with relevant local expertise. We are able to deliver on our ...

    Onsite
  • New Usual Limited logo

    Senior IT Infrastructure / System Administrator

    New Usual LimitedLagos, Nigeria19 July, 2024

    At New Usual, we strive to innovate and lead with technology. We invest in innovative technologies that deliver business value in short time scales and help ...

    Onsite
  • Willers Solutions logo

    Head, Corporate Communications

    Willers SolutionsLagos, Nigeria19 July, 2024

    We are a fast paced business management solutions firm with an array of value offerings to Corporate organisations. We work in all major sectors of the economy ...

    Onsite
  • Vennote Technologies Limited logo

    NLP Engineer

    Vennote Technologies ..Lagos, Nigeria19 July, 2024

    Vennote Technologies Limited is a well-established ICT company with experience spanning over two decades in enterprise solutions using best of breed products ...

    Onsite
  • AIICO Insurance logo

    IT Infrastructure Engineer

    AIICO InsuranceRivers, Nigeria18 July, 2024

    AIICO Insurance Plc. commenced operations in 1963, and became a public liability company in 1989. In 1990, we got listed on the Nigerian Stock Exchange. AIICO ...

    Onsite
  • IHS Towers logo

    Senior Specialist, Technical Support & Change Management

    IHS TowersLagos, Nigeria18 July, 2024

    For 15 years we have been building and managing telecommunications towers that are the essential backbone of mobile telecommunications in Africa - the leapfrog ...

    Onsite
  • Finchglow Holdings logo

    Head, Corporate Communications

    Finchglow HoldingsLagos, Nigeria18 July, 2024

    Finchglow Holdings is a premier aviation company providing comprehensive travel management, cargo services, and training across all sectors of the economy, ...

    Onsite
  • DexNova Consulting Limited logo

    Telecommunications Engineer

    DexNova Consulting Li..Rivers, Nigeria17 July, 2024

    DexNova is a Professional Services firm operating in the knowledge industry and dedicated to building excellent delivery capability in organisations across ...

    Onsite
  • Bluechip Technologies Limited logo

    Wintel & Virtualization Engineer

    Bluechip Technologies..Lagos, Nigeria17 July, 2024

    BlueChip Technologies is a leading business application firm focused exclusively on assisting organizations in planning, designing, implementing and operating ...

    Onsite
  • Moneta Technology Limited logo

    Chief Technological Officer

    Moneta Technology Lim..Abuja, Nigeria17 July, 2024

    Moneta centralizes and automates payment and revenue collection for individuals, businesses, and state and local governments in both the formal and informal ...

    Onsite
  • Coca-Cola logo

    IT License Manager

    Coca-ColaNigeria16 July, 2024

    Coca-Cola is the most popular and biggest-selling soft drink in history. An icon of all times, Coca-Cola is the best-known product in the world. Created in ...

    Onsite
  • LEAD Enterprise Support Company Limited logo

    Head, IT Application Development

    LEAD Enterprise Suppo..Lagos, Nigeria16 July, 2024

    LEAD Enterprise Support Company Limited is a foremost Human Resources Solutions organization with many years of cumulative experience and expertise. We are ...

    Onsite
  • LinkOrg Networks logo

    Senior Network Engineer

    LinkOrg NetworksLagos, Nigeria15 July, 2024

    LinkOrg Networks is an engineering solution company established to provide satellite communications services and support for Fixed/VSAT remote internet ...

    Onsite
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Business Information Security Officer

    Moniepoint Inc. (Form..Lagos, Nigeria15 July, 2024

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Remote

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.