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Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 24)

View networking and tech support Mid-level jobs below.

  • IITA - International Institute of Tropical Agriculture logo

    Information, Communication and Technology Teacher

    IITA - International ..Oyo, Nigeria30 August, 2024

    The International Institute of Tropical Agriculture (IITA) is one of the world's leading research partners in finding solutions for hunger, malnutrition, and ...

    Onsite
  • IHS Towers logo

    Manager, Global IT Service Desk

    IHS TowersLagos, Nigeria30 August, 2024

    For 15 years we have been building and managing telecommunications towers that are the essential backbone of mobile telecommunications in Africa - the leapfrog ...

    Onsite
  • Lorgarithm logo

    Real-Time Engineer (Erlang/Elixir/Phoenix)

    LorgarithmLagos, Nigeria29 August, 2024

    Lorgarithm is a global recruitment, and talent Factory located within the hearth of Africa.Position Overview: We are seeking five (5) skilled Real-Time ...

    Onsite
  • InterSwitch logo

    Information System Auditor

    InterSwitchLagos, Nigeria29 August, 2024

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Hybrid
  • The Central Securities Clearing System (CSCS) Plc logo

    Network Engineer

    The Central Securitie..Lagos, Nigeria28 August, 2024

    Central Securities Clearing System Plc [CSCS] is Nigeria’s Central Securities Depository (CSD) licensed to carry on the depository, clearing and ...

    Onsite
  • Afconrecruit Limited logo

    Head of Publications

    Afconrecruit LimitedAbuja, Nigeria27 August, 2024

    Afconrecruit Limited is a company that provides solutions to improve the quality and output of the work transaction for both Employers and Employees. Job ...

    Onsite
  • IpNX Nigeria Limited logo

    Service Fulfilment Technician

    IpNX Nigeria LimitedLagos, Nigeria27 August, 2024

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • Fort Knox Group logo

    Service Fulfillment Technician

    Fort Knox GroupAbuja, Nigeria26 August, 2024

    Fort Knox Group is one of the most diversified security and financial outfits in West Africa with fixed based operation in Nigeria servicing security contracts ...

    Onsite
  • Ascentech Services Limited logo

    Head, Site Reliability Engineer

    Ascentech Services Li..Lagos, Nigeria26 August, 2024

    Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional ...

    Onsite
  • Fidson Healthcare Plc logo

    IT, Audit & Assurance Manager

    Fidson Healthcare PlcLagos, Nigeria26 August, 2024

    Fidson Healthcare Plc is a leading pharmaceutical manufacturing company in Nigeria. Founded in 1995, we have relentlessly pursued our goal of becoming a ...

    Onsite
  • Deloitte logo

    Head, ICT

    DeloitteLagos, Nigeria26 August, 2024

    Akintola Williams Deloitte is the Deloitte Touche Tohmatsu Limited (DTTL) member firm in Nigeria and the oldest indigenous professional services firm in ...

    Onsite
  • Green Africa logo

    Senior Manager IT

    Green AfricaLagos, Nigeria26 August, 2024

    Green Africa is a Lagos-based airline with a mission to be the quality airline that will better connect people and resources in Nigeria, and further, open up ...

    Onsite
  • Sigma Consult logo

    Head Information System and Technology

    Sigma ConsultLagos, Nigeria26 August, 2024

    Sigma Consult is a key player in business consulting and advisory services within Nigeria with focus on the healthcare industry. We bridge gaps between inputs ...

    Onsite
  • InterSwitch logo

    Head, Data Platform Engineering

    InterSwitchLagos, Nigeria24 August, 2024

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Onsite
  • EdoBEST logo

    Manager, IT Operations

    EdoBESTEdo, Nigeria24 August, 2024

    The Edo Basic Education Sector Transformation (EdoBEST) aims to transform educational outcomes for Edo’s youth in all public schools; enabling growth and ...

    Onsite
  • IITA - International Institute of Tropical Agriculture logo

    Information Technology Service Desk Associate

    IITA - International ..Oyo, Nigeria23 August, 2024

    The International Institute of Tropical Agriculture (IITA) is one of the world's leading research partners in finding solutions for hunger, malnutrition, and ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.