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Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 26)

View networking and tech support Mid-level jobs below.

  • IHS Towers logo

    Senior Manager, IT Projects

    IHS TowersLagos, Nigeria08 July, 2024

    For 15 years we have been building and managing telecommunications towers that are the essential backbone of mobile telecommunications in Africa - the leapfrog ...

    Onsite
  • Pack'N'Pay logo

    IT Service & Application Manager

    Pack'N'PayRivers, Nigeria05 July, 2024

    Pack ‘N’ Pay is a product of CIC Integrated Services LTD. CIC was created as a wholesale store that supplies food to offshore catering companies to feed ...

    Onsite
  • Swift Networks logo

    Senior Network Engineer

    Swift NetworksLagos, Nigeria05 July, 2024

    Our company, Swift Networks is an Indigenous Internet Service Provider Company with outlets spread all over Lagos State. Our core services are the provision of ...

    Onsite
  • Alfred & Victoria Associates logo

    Technical Architect

    Alfred & Victoria..Lagos, Abuja, Nigeria05 July, 2024

    Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high ...

    Onsite
  • LEAD Enterprise Support Company Limited logo

    Head, Management Information System Lead

    LEAD Enterprise Suppo..Lagos, Nigeria05 July, 2024

    LEAD Enterprise Support Company Limited is a foremost Human Resources Solutions organization with many years of cumulative experience and expertise. We are ...

    Onsite
  • MTN Nigeria logo

    Manager - Service Operations

    MTN NigeriaLagos, Nigeria05 July, 2024

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • Afrihood Development Company logo

    Show Host and Corporate Communications Lead

    Afrihood Development ..Lagos, Nigeria05 July, 2024

    Afrihood Development Company is the trusted real estate solution provider changing the face of Africa one building at a time Job Description / Responsibilities ...

    Onsite
  • Alfred & Victoria Associates logo

    Enterprise Architect

    Alfred & Victoria..Lagos, Nigeria04 July, 2024

    Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high ...

    Onsite
  • Estrada International Staffing Solutions logo

    Senior Technical Operation Manager

    Estrada International..Lagos, Nigeria04 July, 2024

    We are a team that consists of intellectual young minds that specializes in Executive Search/Head Hunting Recruitment & Selection Get ...

    Onsite
  • IHS Towers logo

    Associate Director, IT Security Operations

    IHS TowersLagos, Nigeria04 July, 2024

    For 15 years we have been building and managing telecommunications towers that are the essential backbone of mobile telecommunications in Africa - the leapfrog ...

    Onsite
  • SPIE Oil & Gas Services logo

    SAP - PM Analyst

    SPIE Oil & Gas Se..Rivers, Nigeria04 July, 2024

    Representing upstream in exploration, offshore and onshore production, as well as downstream in refining and petrochemicals, SPIE Oil & Gas Services is ...

    Onsite
  • Baptist Mission Schools (BMS) logo

    Head of ICT

    Baptist Mission Schoo..Oyo, Nigeria03 July, 2024

    The Directorate of Baptist Mission Schools (BMS) is primarily responsible for the establishment and effective management of Secondary Schools owned by the ...

    Onsite
  • Medcruit logo

    Communications Lead

    MedcruitLagos, Nigeria03 July, 2024

    Welcome to Medcruit, we are focused on revolutionizing HealthTech recruitment. Our mission is to bridge the gap between groundbreaking HealthTech companies and ...

    Onsite
  • Stanbic IBTC logo

    Analyst, Application Security

    Stanbic IBTCLagos, Nigeria02 July, 2024

    Stanbic IBTC Holdings PLC is a full service financial services group with a clear focus on three main business pillars - Corporate and Investment Banking, ...

    Onsite
  • Egbin Power Plc logo

    Lead Engineer Boiler Field Instrumentation

    Egbin Power PlcLagos, Nigeria02 July, 2024

    EGBIN POWER PLC, Lagos is one of the biggest additions to the electricity industry in Nigeria. Often seen as the biggest single generating power station in ...

    Onsite
  • American University of Nigeria (AUN) logo

    Assistant Professor of Computer Science

    American University o..Adamawa, Nigeria02 July, 2024

    The institution was conceived as Africa’s first Development University. Its mission is to pioneer service learning and build leaders who will be prepared ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.