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Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 25)

View networking and tech support Mid-level jobs below.

  • Sopex Hitech Services Limited logo

    Gravure Printing Operator

    Sopex Hitech Services..Lagos, Nigeria12 July, 2024

    At Sopex, we have established ourselves as one of the reputed company in Nigeria engaged in supplying precision engineered machines for dairy industry, ...

    Onsite
  • World Food Programme (WFP) logo

    Communications Officer

    World Food Programme ..Abuja, Nigeria12 July, 2024

    The World Food Programme is the food assistance branch of the United Nations and the world's largest humanitarian organization addressing hunger and promoting ...

    Onsite
  • African Export-Import Bank (Afreximbank) logo

    Manager - IT (Solution Architect)

    African Export-Import..Nigeria12 July, 2024

    The African Export Import Bank (the "Bank”) was established in Abuja, Nigeria in October, 1993 by African Governments, African private and institutional ...

    Onsite
  • Visa Incorporated logo

    Network Partner Management – Partner Acquirer & Manager

    Visa IncorporatedLagos, Nigeria12 July, 2024

    Visa is a global payments technology company that connects consumers, businesses, banks and governments in more than 200 countries and territories, enabling ...

    Onsite
  • Enov8 Solutions Limited logo

    Head of Technology

    Enov8 Solutions Limit..Lagos, Nigeria11 July, 2024

    Enov8 Solutions was established in 2018 with head office in Lagos Nigeria . We are a software development focused company with the believe that business ...

    Onsite
  • Wellspring College logo

    ICT Manager

    Wellspring CollegeLagos, Nigeria11 July, 2024

    WELLSPRING COLLEGE is a model school established by astute and seasoned academics and educational administrators who commonly share the vision of returning ...

    Onsite
  • KPMG logo

    Platform Lead (West Africa)

    KPMGLagos, Nigeria11 July, 2024

    KPMG is one of the largest professional services companies in the world and one of the Big Four auditors, along with Deloitte, EY and PwC. Its global ...

    Onsite
  • KPMG logo

    Intelligent Automation Lead (West Africa)

    KPMGLagos, Nigeria11 July, 2024

    KPMG is one of the largest professional services companies in the world and one of the Big Four auditors, along with Deloitte, EY and PwC. Its global ...

    Onsite
  • Prudential Zenith Life Insurance logo

    Infrastructure Support (Team Lead)

    Prudential Zenith Lif..Lagos, Nigeria10 July, 2024

    Prudential plc, one of the oldest and most strongly capitalized life insurance companies in the world, has acquired a majority stake in Zenith Life Assurance, ...

    Onsite
  • Kimberly Ryan logo

    Team Lead, Data Engineering

    Kimberly RyanLagos, Nigeria10 July, 2024

    To Lead In Attracting, Developing and Retaining Superior Human Capital That Creates a Dramatic Business Advantage for Our Clients. OUR VISION The Vision is to ...

    Onsite
  • Vendease logo

    HRBP, Engineering & Product

    VendeaseLagos, Nigeria10 July, 2024

    Vendease is a fast-moving consumer goods e-procurement platform for B2B clients in Nigeria, with a mission to ensure hotels & restaurants are free to focus on ...

    Onsite
  • InterSwitch logo

    Head, Enterprise Automation

    InterSwitchLagos, Nigeria09 July, 2024

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Onsite
  • IpNX Nigeria Limited logo

    CORE IP/MPLS Engineer

    IpNX Nigeria LimitedLagos, Nigeria09 July, 2024

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • Zest logo

    Database Engineer

    ZestLagos, Nigeria08 July, 2024

    Zest is a venture-backed digital therapeutics company focused on advancing equality of opportunities in healthcare. Today, we are harnessing some of the latest ...

    Onsite
  • Idmibok International (360 HSDC) logo

    MIS / Innovations Officer

    Idmibok International..Abuja, Nigeria08 July, 2024

    360 Health Systems Diagnostics and Correction (360HSDC) is a sister organization to Idmibok International. It is a holistic health development organization ...

    Onsite
  • Microsoft logo

    Technology Specialist - Copilot

    MicrosoftLagos, Nigeria08 July, 2024

    Microsoft Corporation is an American multinational corporation headquartered in Redmond, Washington, that develops, manufactures, licenses, supports and sells ...

    Hybrid

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.