datatrota
Signup Login
Home Jobs Blog

Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 29)

View networking and tech support Mid-level jobs below.

  • NewGlobe logo

    Director, Technology, Partnerships Launch (Bilingual French & English)

    NewGlobeLagos, Nigeria09 September, 2024

    NewGlobe supports visionary governments to transform public education systems, the cornerstone of a prosperous, equitable, and peaceful society. With a ...

    Onsite
  • Dangote logo

    IT Server Operations Engineer (Azure, Hybrid AD)

    DangoteLagos, Nigeria09 September, 2024

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • Dangote logo

    Network Operations Engineer

    DangoteLagos, Nigeria09 September, 2024

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • OptiHuman Consulting Limited logo

    Head, Corporate Communications

    OptiHuman Consulting ..Lagos, Nigeria07 September, 2024

    OptiHuman Consulting Ltd is an HR consulting company that provides targeted recruitment, manpower planning, HR department set-up, policies development and ...

    Onsite
  • Sigma Consult logo

    Head, Information Systems & Technology (IS&T)

    Sigma ConsultLagos, Nigeria06 September, 2024

    Sigma Consult is a key player in business consulting and advisory services within Nigeria with focus on the healthcare industry. We bridge gaps between inputs ...

    Onsite
  • Sales Force Consulting logo

    Public Relations Officer

    Sales Force Consultin..Anambra, Nigeria06 September, 2024

    Sales Force Consulting is a specialist on human capital development through corporate trainings, personal coaching, capacity building and mentoring. We also ...

    Onsite
  • AnneMarthas Global Services Limited logo

    Chief Information & Technology Officer

    AnneMarthas Global Se..Lagos, Nigeria05 September, 2024

    AnneMarthas Global Services Limited is a Human Resources recruitment, outsourcing, management and advisory company located in Lagos, Nigeria.Job Summary The ...

    Onsite
  • InterSwitch logo

    Lead Technology Architecture – Network & Security

    InterSwitchLagos, Nigeria05 September, 2024

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Hybrid
  • Cyber Dome logo

    L2 -Security Architect

    Cyber DomeRivers, Nigeria04 September, 2024

    Completely and exclusively focused on cyber security, CyberDome offers a full-service solution portfolio to meet all your security needs: Products, Audits, ...

    Onsite
  • Nine Stars Limited logo

    Public Relations Officer

    Nine Stars LimitedOgun, Nigeria04 September, 2024

    Nine Stars Limited is a dynamic and innovative agricultural and real estate company committed to transforming Nigeria’s market landscape. Based in Ode-Remo, ...

    Onsite
  • HSSL Systems Integrator logo

    Technical Support Engineer - Lagos

    HSSL Systems Integrat..Lagos, Nigeria04 September, 2024

    HSSL Systems Integrator, is an Enterprise Business Communication Services, Technology and Outsourcing Services Company. We combined unparalleled experience, ...

    Onsite
  • HSSL Systems Integrator logo

    Technical Support Engineer - Abuja

    HSSL Systems Integrat..Abuja, Nigeria04 September, 2024

    HSSL Systems Integrator, is an Enterprise Business Communication Services, Technology and Outsourcing Services Company. We combined unparalleled experience, ...

    Onsite
  • HSSL Systems Integrator logo

    IT Procurement Manager

    HSSL Systems Integrat..Lagos, Nigeria04 September, 2024

    HSSL Systems Integrator, is an Enterprise Business Communication Services, Technology and Outsourcing Services Company. We combined unparalleled experience, ...

    Onsite
  • Aig-Imoukhuede Foundation logo

    Alumni Relations Team Lead

    Aig-Imoukhuede Founda..Abuja, Nigeria04 September, 2024

    Our combined knowledge and expertise will enable the Africa Initiative for Governance (AIG) to achieve its goals over time. Our founder and principals are ...

    Onsite
  • Halifield Schools logo

    ICT Teacher

    Halifield SchoolsLagos, Nigeria04 September, 2024

    Halifield has broken the barriers that a traditional Nigerian Education placed on learning. With the use of technology, virtual learning environments, a more ...

    Onsite
  • The Elevation Church logo

    Senior Communications Officer

    The Elevation ChurchLagos, Nigeria04 September, 2024

    The Elevation Church has been set up by God to develop its members as witnesses of Christ to the general public while empowering them to not only achieve the ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.