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Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 30)

View networking and tech support Mid-level jobs below.

  • Nestoil Plc logo

    IT Help Desk Lead

    Nestoil PlcLagos, Nigeria24 July, 2024

    Nestoil Plc was incorporated in Nigeria in 1991 for the provision of Engineering, Procurement and Construction (EPC) services to the energy and oil & gas ...

    Onsite
  • IpNX Nigeria Limited logo

    Head, Information Systems & Technology

    IpNX Nigeria LimitedLagos, Nigeria24 July, 2024

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • MTN Nigeria logo

    Manager - Integration

    MTN NigeriaLagos, Nigeria24 July, 2024

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • World Food Programme (WFP) logo

    Communications Officer NOC

    World Food Programme ..Abuja, Nigeria24 July, 2024

    The World Food Programme is the food assistance branch of the United Nations and the world's largest humanitarian organization addressing hunger and promoting ...

    Onsite
  • ADKAN Services logo

    Information Technology Specialist

    ADKAN ServicesLagos, Nigeria23 July, 2024

    Adkan Services Nigeria Limited is a wholly indigenous construction company with a bias for undertaking construction projects essentially within Nigeria. The ...

    Onsite
  • MacTay Consulting logo

    Senior I.T Officer

    MacTay ConsultingLagos, Nigeria23 July, 2024

    MacTay Consulting has been in existence for over 28 years in Nigeria. We are a member of TACK and TMI, international consulting companies operating in over 60 ...

    Onsite
  • The West African Centre for Public Health and Development (WACPHD) logo

    IT / Health Informatics Officer

    The West African Cent..Abuja, Nigeria23 July, 2024

    The West African Centre for Public Health and Development (WACPHD) is a non-governmental organization working on Improving health equity through sustained ...

    Onsite
  • The Source Computers Limited logo

    Technical Engineer

    The Source Computers ..Lagos, Nigeria22 July, 2024

    TSC is one of the fastest growing IT companies in Nigeria since its inception in 2001 and has recorded tremendous turnover since its existence in the IT ...

    Onsite
  • Noemdek Limited logo

    Chief Technology Officer (CTO)

    Noemdek LimitedLagos, Nigeria22 July, 2024

    Noemdek's advisory practice was established to support international strategic advisory firms with relevant local expertise. We are able to deliver on our ...

    Onsite
  • New Usual Limited logo

    Senior IT Infrastructure / System Administrator

    New Usual LimitedLagos, Nigeria19 July, 2024

    At New Usual, we strive to innovate and lead with technology. We invest in innovative technologies that deliver business value in short time scales and help ...

    Onsite
  • Willers Solutions logo

    Head, Corporate Communications

    Willers SolutionsLagos, Nigeria19 July, 2024

    We are a fast paced business management solutions firm with an array of value offerings to Corporate organisations. We work in all major sectors of the economy ...

    Onsite
  • Vennote Technologies Limited logo

    NLP Engineer

    Vennote Technologies ..Lagos, Nigeria19 July, 2024

    Vennote Technologies Limited is a well-established ICT company with experience spanning over two decades in enterprise solutions using best of breed products ...

    Onsite
  • AIICO Insurance logo

    IT Infrastructure Engineer

    AIICO InsuranceRivers, Nigeria18 July, 2024

    AIICO Insurance Plc. commenced operations in 1963, and became a public liability company in 1989. In 1990, we got listed on the Nigerian Stock Exchange. AIICO ...

    Onsite
  • IHS Towers logo

    Senior Specialist, Technical Support & Change Management

    IHS TowersLagos, Nigeria18 July, 2024

    For 15 years we have been building and managing telecommunications towers that are the essential backbone of mobile telecommunications in Africa - the leapfrog ...

    Onsite
  • Finchglow Holdings logo

    Head, Corporate Communications

    Finchglow HoldingsLagos, Nigeria18 July, 2024

    Finchglow Holdings is a premier aviation company providing comprehensive travel management, cargo services, and training across all sectors of the economy, ...

    Onsite
  • DexNova Consulting Limited logo

    Telecommunications Engineer

    DexNova Consulting Li..Rivers, Nigeria17 July, 2024

    DexNova is a Professional Services firm operating in the knowledge industry and dedicated to building excellent delivery capability in organisations across ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.