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Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 61)

View networking and tech support Mid-level jobs below.

  • Amaiden Energy Nigeria logo

    Telecoms Projects & Operations Engineer

    Amaiden Energy Nigeri..Lagos, Nigeria18 October, 2023

    Amaiden Energy Nigeria Limited(formerly Moody International Nigeria Limited) was established in 1996 as a partnership between Moody International Group and ...

    Onsite
  • Airtel logo

    IT Operations Manager-Smartcash PSB

    AirtelLagos, Nigeria18 October, 2023

    Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. With headquarters in New Delhi, ...

    Onsite
  • Open Access Data Centres Limited logo

    Colocation Lead Engineer

    Open Access Data Cent..Lagos, Nigeria17 October, 2023

    Open Access Data Centres (OADC) - a WIOCC Group Company - has been established to transform the provision of data centre services for Africa. The company is ...

    Onsite
  • Nexia Agbo Abel & Co. logo

    Head - ICT Consulting Department

    Nexia Agbo Abel &..Abuja, Nigeria17 October, 2023

    Nexia Agbo Abel & Co. is a multi-skill and multi-discipline professional advisory firm committed to technical and professional excellence in the provision ...

    Onsite
  • Mecer Consulting Limited logo

    Head, Cooperate Communications

    Mecer Consulting Limi..Abuja, Nigeria17 October, 2023

    Established in 2014, Mecer consulting is a sister company of Dil Consulting limited; which was established 2004. MECER is a consulting firm with world class ...

    Onsite
  • Ikeja Electricity Distribution Company logo

    IT Risk & Control Manager

    Ikeja Electricity Dis..Lagos, Nigeria16 October, 2023

    Buoyed by a mission to redefine customer experience and be the provider of choice wherever energy is consumed, Ikeja Electricity Distribution Plc (Ikeja ...

    Onsite
  • GVA Partners logo

    Database Administrator

    GVA PartnersLagos, Nigeria13 October, 2023

    Growth in Value Alliance (GV Alliance) Partners is a business advisory and market intelligence services firm. Our objectives are to assist organizations to ...

    Onsite
  • Terawork logo

    Network Support Engineer (CCNP Certified)

    TeraworkRivers, Nigeria13 October, 2023

    TERAWORK.COM is a virtual meeting point for getting work done. TERAWORK is a bridge between service providers and the individuals and businesses that need ...

    Onsite
  • Baobabplus logo

    Network Engineer

    BaobabplusLagos, Nigeria12 October, 2023

    We are a social business committed to energy access and digital access in Africa. We make accessible to all innovative products that meet the needs of local ...

    Onsite
  • Baobabplus logo

    IT Quality Assurance Manager

    BaobabplusLagos, Nigeria12 October, 2023

    We are a social business committed to energy access and digital access in Africa. We make accessible to all innovative products that meet the needs of local ...

    Onsite
  • Benmaris Limited logo

    Methods And Webtools Engineer

    Benmaris LimitedLagos, Nigeria12 October, 2023

    Benmaris Limited started as a professional manpower providers, financial consultants and general works contractor in 2007. It is a wholly owned Nigerian ...

    Onsite
  • Compovine Technologies logo

    IT Support Manager

    Compovine Technologie..Lagos, Nigeria12 October, 2023

    The Board of Directors consists of the Chairman, Managing Director/Chief Executive Officer, three Executive Directors, one Non-Executive Director, Heads of ...

    Onsite
  • TeamAce Limited logo

    ICT Manager

    TeamAce LimitedLagos, Nigeria12 October, 2023

    At TeamAce, we help businesses across different industries thrive. We work with businesses to create their desired change by getting the right people, ...

    Onsite
  • Leadway Assurance Company logo

    Team Lead, Infrastructure Administrator

    Leadway Assurance Com..Lagos, Nigeria12 October, 2023

    Leadway Assurance Company Limited was founded in 1970. Sir (Dr.) Hassan O. Odukale, (KJW, D.Sc., FCIIN).It has a chequered history of being a company with ...

    Onsite
  • LemFi (Formerly Lemonade Finance) logo

    Technical Support Lead

    LemFi (Formerly Lemon..Lagos, Nigeria10 October, 2023

    Lemonade Finance (YC S21) is building a neobank for immigrants in North America & Europe. We provide our users with multi-currency accounts that allow them ...

  • Kuda Bank logo

    Audit Lead - IT

    Kuda BankLagos, Nigeria10 October, 2023

    Kuda is a full-service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the ...

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.