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Networking and Tech Support Jobs in Nigeria (Page 31)

View Networking and Tech Support jobs below.

  • Canonical logo

    Support Engineering Manager

    CanonicalLagos, Nigeria03 October

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Remote
  • Yassir logo

    Engineering Manager - Mobility Domain

    YassirLagos, Nigeria03 October

    Yassir is the leading super App for on demand and payment services in the Maghreb region set to changing the way daily services are provided. It currently ...

    Remote
  • National Institute of Credit Administration logo

    IT Specialist

    National Institute of..Lagos, Nigeria03 October

    As a chattered prestigious body of eminent credit management elites, NICA is empowered by law to, control supervise and regulate credit management profession ...

    Onsite
  • Fact Base Consulting logo

    Head, IT

    Fact Base ConsultingLagos, Nigeria03 October

    We undertake head-hunting or mass recruitment activities like testing, shortlisting interview and recommendation of different cadres of staff from Management ...

    Onsite
  • Unilag Microfinance Bank logo

    Information Technology Officer

    Unilag Microfinance B..Lagos, Nigeria02 October

    Unilag Microfinance Bank was duly registered in April 2020 with the Corporate Affairs Commission (CAC) and was licensed by the Central Bank of Nigeria to ...

    Onsite
  • SeamlessHR Limited logo

    Technical Lead (Laravel, NodeJS)

    SeamlessHR LimitedLagos, Nigeria02 October

    We depend on the sheer brilliance and amazing skills of our product managers, designers, developers and business executives. Job Summary We are looking for a ...

    Onsite
  • Alfred & Victoria Associates logo

    Telecommunications Field Technician

    Alfred & Victoria..Lagos, Nigeria02 October

    Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high ...

    Onsite
  • Zeta-Web Nigeria Limited logo

    Network Engineer

    Zeta-Web Nigeria Limi..Lagos, Nigeria02 October

    Zeta-Web Nigeria Limited is an ICT firm with significant expertise in designing deploying and managing technology solutions in Nigeria and across Africa.We ...

    Onsite
  • Assets Microfinance Bank logo

    Senior Server / Network Administrator

    Assets Microfinance B..Lagos, Nigeria02 October

    Our Mission Value-Based Banking for All Nigerians At Assets MFB, we offer value-based banking to Nigerians by creating superior value for all our stakeholders ...

    Onsite
  • Garki Hospital Abuja (GHA) logo

    Neurologist

    Garki Hospital Abuja ..Abuja, Nigeria02 October

    Garki Hospital Abuja is owned by the Federal Capital Territory Administration (FCTA). It was closed in 2001 for full renovation. In March 2007, a concession ...

    Onsite
  • IpNX Nigeria Limited logo

    Teamlead, Operations & Maintenance

    IpNX Nigeria LimitedLagos, Nigeria02 October

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • West Africa Vocational Education (WAVE) logo

    Communications Lead

    West Africa Vocationa..Lagos, Nigeria02 October

    WAVE is focused on leveling the playing field for young Africans to access economic opportunity. By turning motivated young talent into reliable human capital ...

    Onsite
  • Microsoft logo

    Technology Specialist - Compliance

    MicrosoftLagos, Nigeria02 October

    Microsoft Corporation is an American multinational corporation headquartered in Redmond, Washington, that develops, manufactures, licenses, supports and sells ...

    Onsite
  • PalmPay logo

    IT Support Engineer

    PalmPayLagos, Nigeria01 October

    We are building an ecosystem to provide millions of customers with the best choice and value in digital and financial services. We are creating new and unique ...

    Onsite
  • JNC International Limited logo

    Technology Manager

    JNC International Lim..Lagos, Nigeria01 October

    Our overall focus is to provide cost-beneficial medical equipment, services and solutions to the medical industry operators and service providers to develop ...

    Onsite
  • Flutterwave logo

    Product Support Engineer

    FlutterwaveLagos, Nigeria01 October

    Our mission is to power a new wave of prosperity across Africa. By enabling global digital payments on a continent that’s been largely cut off from the ...

    Hybrid

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.