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Networking and Tech Support Jobs in Lagos (Page 152)

View Networking and Tech Support jobs in Lagos below.

  • Alfred & Victoria Associates logo

    IT Sales Engineer

    Alfred & Victoria..Lagos, Nigeria18 October, 2023

    Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high ...

    Onsite
  • Opticom Finance Limited logo

    Information Technology Support Officer

    Opticom Finance Limit..Lagos, Nigeria18 October, 2023

    Opticom Finance Limited is a Non-Bank Financial Company operating since 1998. We are licensed and permitted by the Central Bank of Nigeria to offer a wide ...

    Onsite
  • Radmosa Edu logo

    ICT Teacher

    Radmosa EduLagos, Nigeria17 October, 2023

    Radmosa Edu is a foremost Educational consulting firm geared towards well-rounded quality education for children.Requirements A very good University Degree. ...

    Onsite
  • IpNX Nigeria Limited logo

    Telecom OSP Maintenance Supervisor

    IpNX Nigeria LimitedLagos, Nigeria17 October, 2023

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • MTN Nigeria logo

    Engineer - Submarine Network Support

    MTN NigeriaLagos, Nigeria17 October, 2023

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • MTN Nigeria logo

    Coordinator - Device Logistics and Support

    MTN NigeriaLagos, Nigeria17 October, 2023

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • Open Access Data Centres Limited logo

    Colocation Lead Engineer

    Open Access Data Cent..Lagos, Nigeria17 October, 2023

    Open Access Data Centres (OADC) - a WIOCC Group Company - has been established to transform the provision of data centre services for Africa. The company is ...

    Onsite
  • Ascentech Services Limited logo

    IT Engineer

    Ascentech Services Li..Lagos, Nigeria17 October, 2023

    Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional ...

    Onsite
  • The Concept Group logo

    FCS Technical Support Officer

    The Concept GroupLagos, Abia, Nigeria17 October, 2023

    The genesis of The Concept Group was initially borne from a functional and structural approach, simply delivering better effectiveness through shared services ...

    Onsite
  • Quality Foods Africa logo

    Assistant I.T Manager

    Quality Foods AfricaLagos, Nigeria17 October, 2023

    Quality Foods Africa is building quality, fast and nutritious food business, with a pan-African ambition. QFA was founded and controlled by experienced ...

    Onsite
  • Alfred & Victoria Associates logo

    RF-Operation Engineer

    Alfred & Victoria..Lagos, Nigeria17 October, 2023

    Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high ...

    Onsite
  • Aspom Travel Agency logo

    IT Officer

    Aspom Travel AgencyLagos, Nigeria16 October, 2023

    Aspom Travel Agency is a great travel deal company incorporated on the 2nd of February 2012 to provide support to people who wants to travel to any country in ...

    Onsite
  • OJ Wale Pillars Metal and Tech Limited logo

    IT Officer

    OJ Wale Pillars Metal..Lagos, Nigeria16 October, 2023

    O J Wale Pillars Metal and Tech Limited is a Nigerian-based Solar Energy Company that is focused on Providing sustainable uninterrupted alternative source of ...

    Onsite
  • Ikeja Electricity Distribution Company logo

    IT Risk & Control Manager

    Ikeja Electricity Dis..Lagos, Nigeria16 October, 2023

    Buoyed by a mission to redefine customer experience and be the provider of choice wherever energy is consumed, Ikeja Electricity Distribution Plc (Ikeja ...

    Onsite
  • Sigma Consult logo

    IT Support Officer

    Sigma ConsultLagos, Nigeria16 October, 2023

    Sigma Consult is a key player in business consulting and advisory services within Nigeria with focus on the healthcare industry. We bridge gaps between inputs ...

    Onsite
  • Nigerian Exchange Group (NGX Group) logo

    Event Management Analyst

    Nigerian Exchange Gro..Lagos, Nigeria14 October, 2023

    Nigerian Exchange Group (NGX Group) Plc is a leading integrated market infrastructure in Africa. We service the largest economy in Africa and are strengthening ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.