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Networking and Tech Support Jobs in Lagos (Page 153)

View Networking and Tech Support jobs in Lagos below.

  • Oracle logo

    Sr Support Engineer - Banking

    OracleLagos, Nigeria14 October, 2023

    Oracle Corporation is an American multinational computer technology corporation headquartered in Redwood City, California, United States. The company ...

    Onsite
  • Canonical logo

    Engineering Manager

    CanonicalLagos, Nigeria13 October, 2023

    Canonical - We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world's most ...

    Remote
  • Sahara Group logo

    IT Desktop Support Analyst

    Sahara GroupLagos, Nigeria13 October, 2023

    Sahara Group is a leading privately owned Power, Energy, Gas and Infrastructure Conglomerate established in 1996 with operating companies active in the ...

    Onsite
  • GVA Partners logo

    Database Administrator

    GVA PartnersLagos, Nigeria13 October, 2023

    Growth in Value Alliance (GV Alliance) Partners is a business advisory and market intelligence services firm. Our objectives are to assist organizations to ...

    Onsite
  • Data2Bots logo

    Junior IT Support Specialist

    Data2BotsLagos, Nigeria13 October, 2023

    At Data2Bots, we build secure and scalable data solutions in the cloud, helping businesses make informed decisions off their data. Our solutions are driven ...

    Remote
  • Speedaf Nigeria Limited logo

    IT Manager

    Speedaf Nigeria Limit..Lagos, Nigeria13 October, 2023

    We are a joint-venture company invested by Chinese leading express enterprises. Since founded, we continuously expand global network, develop and optimize ...

    Onsite
  • Decagon logo

    Tech Career Advisor

    DecagonLagos, Nigeria13 October, 2023

    Decagon is an Elite Software Development Training Institute that runs a 6-month intense software and leadership training, focused on transforming Nigerian ...

    Onsite
  • InfoStrategy Technology logo

    Senior Solution Architect

    InfoStrategy Technolo..Lagos, Nigeria12 October, 2023

    Infostrategy Technology Nigeria is an Information, Communication and Software Technology firm incorporated in Nigeria and the United Kingdom. Founded in 2002 ...

    Onsite
  • Aura Magazine logo

    Editorial Team Lead

    Aura MagazineLagos, Nigeria12 October, 2023

    Inspiring young people to think about themselves in new ways. To accept their faults and quirks. To honor their individuality, to live life on their own terms ...

    Onsite
  • Baobabplus logo

    Network Engineer

    BaobabplusLagos, Nigeria12 October, 2023

    We are a social business committed to energy access and digital access in Africa. We make accessible to all innovative products that meet the needs of local ...

    Onsite
  • Baobabplus logo

    IT Quality Assurance Manager

    BaobabplusLagos, Nigeria12 October, 2023

    We are a social business committed to energy access and digital access in Africa. We make accessible to all innovative products that meet the needs of local ...

    Onsite
  • Appzone Limited logo

    Technology Graduate Trainee program

    Appzone LimitedLagos, Nigeria12 October, 2023

    AppZone is a response to the growing need in emerging markets for financial services accessibility to the masses. The company was formed with a genuine belief ...

    Onsite
  • Bellforte Consulting logo

    Web Administrator

    Bellforte ConsultingLagos, Nigeria12 October, 2023

    Bellforte Consulting - We are a strategic consulting firm integrating a full range of business consulting capabilities. Bellforte Consulting staff, faculty and ...

    Onsite
  • Evans Industries logo

    I.T Intern (Corps Member)

    Evans IndustriesLagos, Nigeria12 October, 2023

    Evans Industries is a manufacturing company, established over 20 years ago our purpose is to develop high quality home and personal care products at an ...

    Onsite
  • Benmaris Limited logo

    Methods And Webtools Engineer

    Benmaris LimitedLagos, Nigeria12 October, 2023

    Benmaris Limited started as a professional manpower providers, financial consultants and general works contractor in 2007. It is a wholly owned Nigerian ...

    Onsite
  • Compovine Technologies logo

    IT Support Manager

    Compovine Technologie..Lagos, Nigeria12 October, 2023

    The Board of Directors consists of the Chairman, Managing Director/Chief Executive Officer, three Executive Directors, one Non-Executive Director, Heads of ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.