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Networking and Tech Support Jobs in Nigeria (Page 22)

  • eTranzact logo

    Enterprise Architect

    eTranzactLagos, Nigeria22 January

    eTranzact is Nigeria's first award winning multi-application and multi-channel electronic transaction switching and payment processing platform. eTranzact has ...

    Onsite
  • Pruvia Integrated Limited logo

    ICT Officer

    Pruvia Integrated Lim..Lagos, Nigeria22 January

    Pruvia integrated limited was conceived in 2006, as regards its incorporation, it is still a relatively young company. it originated in response to providing ...

    Onsite
  • Cybertron ads logo

    Tech Support

    Cybertron adsLagos, Nigeria22 January

    Cybertron ads is a hybrid advertising platform that has the experience and ability to serve in all key aspects of modern advertising today. We merge ...

    Onsite
  • Tek Experts logo

    Senior IT System Administrator

    Tek ExpertsLagos, Nigeria22 January

    Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. ...

    Onsite
  • Tek Experts logo

    Technical Support Engineer - Dynamics CRM

    Tek ExpertsLagos, Nigeria22 January

    Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. ...

    Onsite
  • Fourcore Integrated Services logo

    DevOps and Infrastructure Systems Manager

    Fourcore Integrated S..Abuja, Nigeria22 January

    Fourcore is driven by a vision to reform the public sector through energizing key economic sectors and translating policies to service using technology ...

    Onsite
  • Alfred & Victoria Associates logo

    Head Nurse

    Alfred & Victoria..Lagos, Nigeria22 January

    Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high ...

    Onsite
  • First Ally logo

    IT Officer

    First AllyLagos, Nigeria22 January

    First Ally Capital was incorporated on May 20, 2014 as an Issuing House and Financial Advisory firm, with an authorized share capital of N2.5 billion, and an ...

    Onsite
  • Eat'N'Go Limited logo

    IT Support Executive

    Eat'N'Go LimitedLagos, Nigeria22 January

    Eat'N'Go is a restaurant group on a mission to become the premier food operator in Africa. We bring Africans the best brands of: QSR (Quick Service Restaurant) ...

    Onsite
  • Beauty And Fragrance LTD logo

    Senior IT Manager

    Beauty And Fragrance ..Lagos, Nigeria21 January

    Beauty and Fragrance is a family owned and operated entity. We are one of the oldest and most dependable fragrance companies in Nigeria. Operational since ...

    Onsite
  • iRecruiters Africa Limited logo

    Network Project Engineer

    iRecruiters Africa Li..Lagos, Nigeria21 January

    iRecruiters Africa is a fast-growing recruitment firm, offering world-class virtual recruitment & job posting services. Mission To be Africa’s ...

    Onsite
  • Jake Riley Limited logo

    IT Officer- Abuja

    Jake Riley LimitedAbuja, Nigeria21 January

    Jake Riley is a leading international consultancy that helps leading companies, public sector bodies and social sector organisations in Nigeria to build, ...

    Onsite
  • Simba Group logo

    Microsoft Dynamics Officer

    Simba GroupLagos, Nigeria21 January

    The Simba Group is a conglomerate, operating in Nigeria’s key industry verticals including Communications, Agriculture, Software, Transportation, Power ...

    Onsite
  • Optasia logo

    Service Operations Engineer, Fintech

    OptasiaLagos, Nigeria21 January

    Optasia is a fully-integrated B2B2X financial technology platform covering scoring, financial decisioning, disbursement & collection. We are seeking for ...

    Onsite
  • Compovine Technologies logo

    Computer Sales Officer

    Compovine Technologie..Lagos, Nigeria21 January

    The Board of Directors consists of the Chairman, Managing Director/Chief Executive Officer, three Executive Directors, one Non-Executive Director, Heads of ...

    Onsite
  • Compovine Technologies logo

    IT Support Officer

    Compovine Technologie..Lagos, Nigeria21 January

    The Board of Directors consists of the Chairman, Managing Director/Chief Executive Officer, three Executive Directors, one Non-Executive Director, Heads of ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.