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Networking and Tech Support Jobs in Lagos (Page 129)

View Networking and Tech Support jobs in Lagos below.

  • Ikeja Electricity Distribution Company logo

    IT Risk & Control Manager

    Ikeja Electricity Dis..Lagos, Nigeria03 January

    Buoyed by a mission to redefine customer experience and be the provider of choice wherever energy is consumed, Ikeja Electricity Distribution Plc (Ikeja ...

    Onsite
  • Swifta Systems logo

    Support Engineer

    Swifta SystemsLagos, Nigeria02 January

    Founded in 1994 and incorporated in 2003, we are an Information Technology company that seeks to tap into world wide technology trends. We offer a wide range ...

    Onsite
  • Stanbic IBTC logo

    Auditor, IT

    Stanbic IBTCLagos, Nigeria02 January

    Stanbic IBTC Holdings PLC is a full service financial services group with a clear focus on three main business pillars - Corporate and Investment Banking, ...

    Onsite
  • Adewunmi Desalu Parkinson's Foundation (ADPF) logo

    Communication and Advocacy Officer

    Adewunmi Desalu Parki..Lagos, Nigeria02 January

    Adewunmi Desalu Parkinson's Foundation (ADPF) is a non-profit committed to improving the lives of individuals and families affected by Parkinson's disease in ...

    Onsite
  • Christ The Redeemers International Secondary School logo

    Computer studies

    Christ The Redeemers ..Lagos, Nigeria02 January

    Christ The Redeemer’s College, ChristHill, Sagamu is one of the schools in the CRSM ( Christ TheRedeemer’s School Movement), an arm of the ...

    Onsite
  • Ribap Networks Limited logo

    Technical Support Engineer

    Ribap Networks Limite..Lagos, Nigeria02 January

    Ribap Networks Limited is a forward-thinking and innovative Wireless Internet Service Provider (WISP) that is revolutionizing the way individuals and ...

    Onsite
  • Ribap Networks Limited logo

    Technical Support Engineer

    Ribap Networks Limite..Lagos, Nigeria02 January

    Ribap Networks Limited is a forward-thinking and innovative Wireless Internet Service Provider (WISP) that is revolutionizing the way individuals and ...

    Onsite
  • Vodstra Limited logo

    IT Manager

    Vodstra LimitedLagos, Nigeria01 January

    Vodstra Limited is a corporate organization whose aim is to use disruptive and innovative strategies to support SMEs grow their leadership, develop business ...

    Onsite
  • Dangote logo

    IT Security Engineer

    DangoteLagos, Nigeria29 December, 2023

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • Tingo Mobile logo

    IT Risk Analyst

    Tingo MobileLagos, Nigeria29 December, 2023

    Tingo is an Agri-Fintech company offering a comprehensive platform service through use of smartphones (using GSM technology) to empower a marketplace to enable ...

    Onsite
  • Money Trust Microfinance Bank logo

    Information Technology Administrator

    Money Trust Microfina..Lagos, Nigeria29 December, 2023

    Trustfund Microfinance Bank Ltd was incorporated as a wholly indigenous limited liability company poised to provide customers with the financial support to ...

    Onsite
  • 4 Quarters Consultants Limited logo

    Fiber Engineer

    4 Quarters Consultant..Lagos, Nigeria29 December, 2023

    We are widely valued for providing our clients with ISO Consultancy Services. Rendered by diligent professionals, these offered services are appreciated for ...

    Onsite
  • mDoc Healthcare logo

    Engineering Manager

    mDoc HealthcareLagos, Nigeria23 December, 2023

    We are a Telehealth information and technology firm primarily focused on Sub-Saharan Africa. We work at the intersection of patients and service providers to ...

    Onsite
  • 9Mobile logo

    Head. IT Security Operations & Information Risk Management

    9MobileLagos, Nigeria23 December, 2023

    9Mobile is a Nigerian telecommunications services provider, currently operating in Nigeria. 9Mobile is formerly known as Etisalat Nigeria.Job ...

    Onsite
  • Parkway Project Limited logo

    Database Administrator

    Parkway Project Limit..Lagos, Nigeria22 December, 2023

    Parkway is a leading financial technology provider creating modern banking experiences, proudly developed by Africans and delivered through Africa’s ...

    Onsite
  • CISCO logo

    Network infrastructure Consulting Engineer

    CISCOLagos, Nigeria21 December, 2023

    Cisco (NASDAQ: CSCO) is the worldwide leader in IT that helps companies seize the opportunities of tomorrow by proving that amazing things can happen when you ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.